Offero

RATING:

4.8

(19)

About Offero

Offero is a volunteer management system that helps businesses manage volunteer scheduling, recruitment and onboarding, engagement, events and more. The platform offers an admin portal that enables users to manage volunteer scheduling and participant registrations and automate tasks such as shift reminders, hour tracking, impact tracking, and feedback. Additionally, managers can utilize private discussion forums to build a community and exchange ideas.

Offero Pricing

Contact Offero for pricing details.

Starting price: 

$5,000.00 

Free trial: 

Not Available

Free version: 

Not Available

Offero calendar
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Offero Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Offero

1 - 5 of 19 Reviews

User Profile

Charlotte

Verified reviewer

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Best Volunteer Management System for Government Agencies

We were able to start a citywide volunteer program in large part thanks to Offero. It's enterprise wide functionality allows for standardization of practices, yet enough customization for each unique volunteer program. They have made continuous improvements and updates to the software based on user feedback.

PROS

Offero is easy to use for both administrators and volunteers. It has a variety of features for volunteers to enter hours. It also has tiered levels of permissions for participants, different types of volunteers, and administrators. It's enterprise-wide functionality is the best I have seen in a volunteer management system.

CONS

That more people don't use it! I think as it grows it would be exciting to have a user group of government driven volunteer programs that can connect and share best practices.

Vendor Response

Thanks for the fantastic review, Charlotte! It's our pleasure to serve your organization and provide the tools you require to run a city-wide volunteer program. Stay tuned for more helpful updates coming soon!

Replied August 2018

Jo

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Ease of Use

More volunteer are using Offero than with our previous volunteer software. I deal with less problems with this software, giving me more time for other aspects of my job.

PROS

Simple program, yet fulfills all needs. Reports are a breeze

CONS

At first it was like learning a new language, but as I used it more the transition became easier

Reasons for switching to Offero

Volgistics was too clunky. The support was only online and made it hard to communicate problems. Volgistics was limited and as a end user we were unable to suggest changes or ask for new features. Running reports was hard and time consuming.

Vendor Response

Thank you for the great review, Jo! We are so glad to hear that Offero is easier for your volunteers and allows you more time to do the rest.

Replied October 2019

Bobbi

Hospital & Health Care, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

My go-to Volunteer Helper

Overall, it's a great tool to streamline my volunteer contribution. Also, when I had an strange issue on my iPad, I was able to talk to a real person on the team.

PROS

Using this system as a volunteer across different organizations along the Front Range has been a breeze. I love how easy it is to track my hours and mileage, and pulling up reports is a snap. Plus, seeing who else is signed up for activities helps us coordinate rides to more remote sites.

CONS

My only wish? More activity options to choose from!

Vendor Response

Hi Bobbi, thank you for the review! It's great to hear that Offero is helpful to you as a volunteer. We pride ourselves in providing excellent support to our customers. Thanks for volunteering!

Replied March 2024

Bailey

Human Resources, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2019

Intern Review of Engage

PROS

I like how user friendly it is. Everything is visually accessible and once you are familiar with the site it get easier and easier to use.

CONS

How in depth some of the features are. It is hard to get from one point to another on the page if you are unfamiliar with the website.

Vendor Response

Thanks for your review, Bailey! We appreciate your feedback from an intern's perspective, and are so glad you find Offero to be user-friendly. Offero definitely is a robust system with lots of in-depth features—it was designed that way to meet the comprehensive needs of our customers. Thanks again for taking the time to share about your experience with Offero!

Replied October 2022

Jana

Government Administration, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Offero is an elegant solution for our software needs

Offero has given us the perfect solution to our software needs.

PROS

Offero is such a welcome change from other software programs out there -- it's well planned for incorporating new features in the future and serves our immediate needs better than any other software we tried. We have 29 different volunteer positions in a lot of locations and each team has a different coordinator with different needs. Needles to say, our needs are complicated. But Offero offers an elegant solution with options to grow our program and and the chance for input into new features. It's the perfect software for our needs.

CONS

There are a few features that we don't use (Adopt-A for example) because we don't have the specific program they were created for and we would benefit from a "user's guide" to help us find ways to incorporate them. While they have drastically improved customization options, I would like to see more options for report customizations in future releases.

Reason for choosing Offero

One thing Offero offers that puts them head and shoulders above other options is the ability to speak with real people behind the software -- for technical support, product improvement suggestions, and problem solving.

Reasons for switching to Offero

We wanted a software that fulfilled more than just basic functions related to volunteer management.

Vendor Response

Hi Jana, thank you for your detailed review. We are so proud to work with your organization. Looking forward to connecting about our Adopter module soon!

Replied March 2024