My experience with Ovrture has been highly positive. And their customer support is top-notch. They held our hand every step of the way during our implementation and created a BC-branded product of which we are incredibly proud. All questions are answered with unbelievable speed. And as we learn about the product and discover things we may not have known we originally needed, they work with us to find quick and creative solutions.

BC primarily uses Ovrture for reporting. We have been very impressed with the quality and flexibility that Ovrture offers. We can produce beautiful impact reports in mass, but we also have the ability to create highly customized reports for specific donors. The data loaders allow us to easily and quickly import content and photos. We can edit and format as needed. And the analytics are great for tracking how and when our donors are interacting with the platform. The system is very user-friendly and we have received great feedback from donors.

Honestly, there are only a few negatives for us. We would like to see some improvements to the print bridge features. And because of the way BC reports on its funds, it would be helpful for us to have the ability to have multiple builder defaults set up at once so that different team members can build reports at the same time.

Cut down on paper and the time required to send paper reports, significantly reducing staff time and other resources. It allowed us to create more dynamic reports because we had more ways to present information, both in how it is organized and presented, and the type of media included. This was especially great for those that were typically long written bound reports - we encouraged the contributors to rethink what information they included and how it was presented, which ultimately led to less staff time.

Ovrture is a very flexible platform that is designed to meet your exact needs, and paired with their responsiveness and excellent customer service, we've been able to design fabulous stewardship reports for our donors. Not only has it significantly cut the amount of time required to compile and mail paper reports, but we have received an overwhelmingly positive response from donors, gift officers, and university leadership. Donors love that they have expanded information, like graphs for their financial statements, and that they can now receive thank you videos from scholarships (as well as letters or bios). We’ve also produced creative custom reports for top donors, who have been thrilled with the variety of information that can be included, and the interactive way it’s presented. Corporations and foundations have been equally pleased – they appreciate how easy it is to share across the organization and have commented that we’ve made future funding decisions very easy for them. Our staff members, gift officers, and university leadership value the ability to track who is opening their reports and how they are engaging with them. As we move into our second year using Ovrture, we are using this information to take everything to the next level.

We struggle with spacing issues when many different fields are used on impact templates, and the character counts can be difficult to work around. One of our schools was recently named, and it is so long that we can't fit it in certain fields on important templates. We also really struggle with the print version and certain limitations around that. However, our client engagement executives are so amazing and the Ovrture team is so responsive that we are working on fixes for much of what's noted above. I would have had way more to write if they weren't always there to help find solutions.

very positive. We are in the middle of full adoption with our gift officers and it is being well received by them.

Easy to use and flexible. Great support.

Submission of student letters and other information from students for their scholarships.

Our team is VERY HAPPY with Ovrture and our donors' experience as a result--we get many compliments from donors each time we report. Each reporting cycle gets easier, giving our team more capacity to take on additional projects with the time we used to spend collating several thousands of merged pages. In addition, we know so much more about who is opening their reports and how/whether they interact with its components. We hope to expand into using the sites in the future as an additional value, now that we are well established with our reports.

Our very favorite aspects of using Ovrture for our annual stewardship reports are: (1) beautiful, branded design; (2) friendly, knowledgeable, and responsive client support team; (3) built-in efficiencies for doing bulk actions on many reports at once; and (4) the straightforward and therefore adaptable backend data structure.

As with any new software, especially one solving for an emerging need (in this case, digital stewardship reports), there is a lot to learn. Certain limitations of the platform can be challenging to overcome, though we understand that niche functions and broad usability must be balanced. That said, several of our questions/challenges led to new features or have been added to the team's backlog for the future.

Overall, working in Ovrture has brought efficiency and polish to our reporting process. The customer service has been phenomenal - we have an account manager who is always available to answer questions and do mini-trainings on new features or things we have forgotten how to do. The 1:1 attention and interest in accomplishing OUR unique goals is incredibly appreciated.

Before adopting Ovrture, my team created and mailed hard-copy reports to our endowment and named fund donors. In addition to the environmental impact and printing and delivery costs, we were spending an immense amount of staff time designing, compiling data, assembling reports, etc. The obvious perk about Ovrture is that it is a modern, attractive, user-friendly way to engage with donors. But what I personally like most about the software is that it allows my small team to build and deliver these engagement opportunities far more efficiently and timely than in the past, causing less headaches internally and stronger donor satisfaction externally.

Ovrture is able to be an efficient, polished product because of templated design options. There are occasionally times when someone reviewing a site or report we create in Ovrture suggests an edit that is hard to incorporate using the existing templates (character limitations, etc.). This is VERY rare and we can almost always suggest a work-around using the existing options. I also know that Ovrture staff would help us develop something, it just usually isn't worth the time when we are trying to keep something moving forward.