Point App has helped our food pantry - a laborious endeavor that relies heavily on volunteers - connect with a wider, more diverse group of volunteers from all over the city!

Point app is easy to use, free and relatively intuitive. Best customer support I have ever received from a software in my career - Stephanie is responsive and helpful always. We haven't actually embedded the software onto our website yet, but are looking into doing so. It feels great to know that feature already exists in Point app for us, when we're ready! The app is a really great "all in one" volunteer management platform.

The only feature missing from Point app in my opinion is the ability to publish the same volunteer event for multiple days at once time. Our org's volunteer shifts are the same hours every day, 5 days a week. It feels like there should be a way for me to post said shift for every weekday in a month with the click of a button, some sort of recurring shift, rather than having to create the volunteer event from a template for each day one by one. That is literally my ONLY complaint about the software - everything else is great!

POINT has been a life changer in terms of keeping track of my volunteers' hours. I can do so much with POINT that we have not been able to do as efficiently before.

-POINT is accessible on both a downloadable app as well as in a browser, making it accessible to volunteers at all different levels of tech knowledge. -POINT has awesome giving features, such as the ability to add an Amazon wishlist. It also encourages volunteers to donate. -POINT keeps track of volunteer hours according to event and/or program. It allows volunteers to manually input hours, as well as check in to an existing event. It saves so much time! -POINT allows me to send emails to specific departmental groups of volunteers. -POINT keeps track of the average volunteer worth, this is helpful for grant reporting. -I can add multiple admins. -POINT has the ability to make events virtual, which is helpful because many of our events have been virtual. -POINT offers a graph for each volunteer to show volunteering trends. -POINT offers the ability to export data. -POINT gives each volunteer a resume of all of their completed volunteer work, including manually input time. -The aesthetic of POINT is great! -So much more...

-I would love to see an addition in the future to allow the capability to see the breakdown of programs for each volunteer when exporting the data. i.e.: Jane Doe worked 7 hours in Crisis and 7 hours in Outreach - we should be able to see that, instead of 14 hours total in the spreadsheet.

Still relatively new for me but I do like how the app is quick and easy to use.

The app makes it quick and easy to add volunteer hours.

I would like to see the app account for volunteer hours outside of events. As a board member there are many other tasks I work on the aren’t attached to a specific event.

The best thing about POINT is the one-on-one personal support that I have had every step of the way. Don't be afraid to reach out to them. They will help you. I have gotten help on weekends and evenings from them even. And all of it for free because we are a non-profit.

Setting up events for your volunteers to staff is super simple and takes all the work out of event planning. Communicating details about the events are available now 24/7 to our volunteers so they always have the information at their fingertips. Nothing gets lost in email. You don't have to call anybody to get them to volunteer.

A lot of our volunteers are retired folks who are less eager to learn new technology than younger folks. They will learn it, it's just less appealing to them initially. Stick with it though, because your younger volunteers will really appreciate the convenience of POINT.

I am highly satisfied with POINT and it's offerings. I highly recommend this software to other organizations.

The software is user-friendly for volunteers and administrators. When our volunteer program was being created, we were able to implement POINT seamlessly. POINT staff are helpful, professional, and responsive.

On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.