As our chapter success plan process relies heavily on administrator access, multi-end user access, and evaluator access, SmarterSelect has been a perfect solution for use for this project.

We have used the system for years as part of our scholarship and fellowship application process. This past year, we introduced a new chapter planning and evaluation tool for our organization. We decided to put this tool in SmarterSelect because of the ease of use by both the administrator and the end-user. The ability to have the end-user save work and come back has been invaluable. Since this is an evaluation tool, the ability to give multiple individuals evaluator access was a key factor in our decision to put this process in SmarterSelect.

The form builder fuction can be confusing at times.

Soooo streamlined! I love that I can customize the application to meet my needs. Students say it's a much better process on their end, and I get better results because the parameters of the app require them to upload certain file types, require answers to some questions, and flag if they miss any questions. A huge time saver on the administrative time for me - and there are reports I can pull throughout the application period to keep my finger on the pulse of things. Plus, my evaluators can quickly review the apps and rank them without needing to open and download lots of files - and again, easy to pull reports. Huge timesaver and brings us into the 21st century!

The learning curve is there - it takes a while to get the knack of things. And setting up the application and revising it to be exactly what you want can be cumbersome. There's not a great way to test the application other than creating "fake" applications to ensure everything works smoothly. That said - it works very well for our needs and allows me to process more apps in less time with much less frustration for both me and our candidates!

I like that it meets the basic needs of our program in terms of letting students apply to our program.

The user interface feels very slow and clunky. It's not super intuitive. For example, when creating an application form, I assume I can just edit by clicking on what I see, but in order to actually edit a section, I have to click through the sections on the right hand side first, and that doesn't seem very intuitive. I also wish we could create our own statuses that would allow us to do specific autoscoring. For example, one of the things we need to do is make sure that the applicants have submitted the correct attachments. I wish we could check for that in SmarterSelect continuously throughout the application period and not just at the end.

SmarterSelect is so easy to use. If I can't figure something out by simply trying different things, I can quickly and easily find helpful tutorials in the library. If something is so hard that I still can't figure it out-- which I don't recall ever happening-- customer support is super fast and responsive when i put a ticket it.

I wish I could archive deleted programs so that I don't have to sort through them, without losing the applications completely. I would just like to move the ones I know I will probably never need again out of the "disabled" section and only keep the ones from the past year or two in that section.

Smarter Select saves time for me in my work day. I like how I can easily pull a report and add evaluators. I love your "Support" tab on Smarter Select.

I really love how user friendly this is for Evaluators

There are a bunch of tabs on the side of the program that I don't know how to use. For Example... it takes me a ton of time to try and find how I change the abstract