I have really enjoyed my overall experience with Tahua because it's a well-designed system and the customer support was excellent. The team were extremely helpful during setup and onboarding.

What we like about Tahua is the way that it can handle all the most important aspects of managing grants. It also enforces people to follow best practices because the app guides people through the full grants management process without giving the user too much opportunity to go off book.

There is a pretty steep learning curve for newcomers because grants management involves a lot of steps, and you may also receive pushback in your organisation if they need to update their processes to fit the way Tahua manages grants. But in my opinion this is not really a bad thing.

What stands out to me about Tahua is its ease of use for both grant administrators and applicants, the ability to customize the platform to meet your needs, and their highly responsive and supportive team. The software as a service monthly payment approach also made this grant management portal a compelling option.

I'm only part way through the grants management cycle so cannot comment on cons at this time.

Tahua has allowed me to have one source of truth as the manager of multiple funds, across multiple teams, and to manage high volumes of applications and contracts all at one time. Being able to run a fund through its whole lifecycle in one place with confidence that everything is secure and safe has been a highlight of my time across roles.

What stands out for me with Tahua is how easy it is to navigate and use from a user perspective. My number one priority in my role is to make our funding as accessible to as many whānau as possible, and following my experience with Tahua in my previous role at Te Tumu Whakaata Taonga, it was an easy choice to bring Tahua to my new mahi. The layout, presentation, clear labelling, and easy 'ask for help' features give whānau confidence and the ability to access our funding.

There are very small, everyday user things I've asked for with Tahua over the time I've used it, and this feedback has always been taken on board and usually implemented right away. I don't have any additional suggestions at this time. I think the overall product is very strong.