While the interface has a steeper learning curve some other programs, it allows for much more customization and analysis than the other programs I have played with. The support staff (Kevin) is lightning fast to respond to any issue or question. I have been using Trailblazer for almost a year now, and can't imagine switching to another database.

Trail Blazer was a HUGE step up from running our committee on Excel, Word, and email.

As Treasurer of our committee, I use all of the financial functions as well as the campaign finance reporting function. Trail Blazer makes my job easier and more efficient.

Being a geezer, the lack of ability to increase font size presents challenges at times.

We are able to keep up with donor/grant makers, and adopters and engage them for fundraising purposes. The ability to sell tickets to events or raffles is also nice. I'm pretty sure there's much more I could be doing with this software...just haven't had the time to really dig in further and figure that out.

I have enjoyed the email campaign feature. The pricing has been appropriate for our organization for the most part.

I wish it was windows based and more user-friendly. It seems 'clunky' compared to other databases I've utilized in other organizations.

Trail Blazer is a user-friendly and straightforward way to track and report all information essential to fundraising - donors / contact info, contributions, pledges, events, and communications. Donors: Easily track contact information, contribution history, log notes, Household information and a MULTITUDE of other areas. Interfaces with our state's voter database to easily import voter data on the spot. Contributions: Simple data entry feature to assign contributions to a committee / client, dates, amounts, with notes / reminder pop ups if a donor is nearing his limits. Pledges: Tracking, with ways to send communication reminders though the system as follow-up. Events: Creation of events, logging of contribution, record of interfacing with a donor for responses / notes. Communications: Ways to create and send mass or individual emails with email tracking. Additionally, the customer service is second to none. I can email or call at any time of the day and the team is ALWAYS able to help me. They are always open to creating new features to make things work even better!

Email interface takes some time to get used to. Connecting through a Remote Desktop (on a Mac) sometimes presents challenges.

We use 2 licenses because state law requires that we full separate the nonprofit entity from the PAC so essentially we are running 2 entities in it. We are pleased with the fact that for our users it operates pretty much the same.

We selected it about 10 years ago and have been very pleased with it for membership management for the nonprofit as well as getting a 2nd license to run a segregated state level PAC. One of the things I like the most is the level of customer support we receive and ongoing training.

There are very few cons about the product. It is being expanded to handle more and more membership unique issues for our nonprofit which takes time but we remain pleased with the product.