Txt2Give
About Txt2Give
Awards and Recognition
Txt2Give Pricing
We have many plan options to choose from to fit any organization's needs.
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Txt2Give
1 - 5 of 135 Reviews
Jonah
Philanthropy, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed October 2021
Does what is is supposed to do
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Essential for nonprofits
Overall it has been a very positive experience. I would highly recommend it to nonprofits looking to diversify the way their constituents give
PROSThis software is simple to use and makes texting in donations for nonprofit organizations so much easier. It was simple to get set up and a great value for the money
CONSI wish there were an easier way for me to set up different user accounts for our employees. It definitely is not a deal breaker for us but it would make our lives easier
Valerie
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
The support team have always made us feel like we are their exclusive clients.
It is SIMPLE to use, simple to learn yet effective for our needs. It gives us the options we need for raising funds for causes we have. Most importantly, we have never had one of our donors complain to us that the software is too difficult or it made mistakes, etc. Our congregation members are happy with the software and it shows in that the number of users has increased steadily over the years. People like it for the ease of giving it provides. We also like the many queries (reports) that can be generated quickly. This is greatly appreciated in integrating the data into our church accounting program. Text2Give was recommended to us by another church that had used it for about a year and they extolled its benefits. Now having used Text2Give for several years we know it for ourselves and have recommended it to other ministries. Perhaps above all, the support team really are the best I've ever dealt with across industries. Whenever I have a question their response is minutes away, not days. They are accessible. They are friendly and always take my concerns as their own. I never feel brushed off or made to feel stupid because of what I've asked. They are most gracious and always treat me with respect, even when I realize in the end that my question was illogical. In turn, I have great respect for them, the work they do and the service they provide through Text2Give.
CONSThere's only one thing that we've found it lacks and that is a summary report of all givers and their giving totals for the year. However, they were able to do it for us from their end. We were surprised that more ministries haven't asked for this option.
Dimple
Non-Profit Organization Management, 2-10 employees
Used less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2018
Red flag: there's little to no information around compliance in regards to mobile and SMS
Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.
CONSThe sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.
Vendor Response
Hi Dimple. I just wanted to address your comments on compliance. The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response? Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works. Happy to discuss this further with you.
Replied June 2018
Sandra
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed September 2021
Txt2Give Review
Members like the convenience of giving from their phone or our website and to have it all run through Txt2Give.
PROSI like the detailed lists that can be imported and the options to print out list with what you want to see.
CONSTxt2Give recently removed the selection to see payouts with dates. I used this information all the time and finding when payouts will deposit is much slower. It was much easier to match the deposit dates on the bank account with the proper amounts when I could match to the payment list. Dislike the monthly $25 fee.
Reason for choosing Txt2Give
We have considered using Faithlife Servant Keeper options to process online giving by members.
Vendor Response
Hi Sandra! Thank you for taking the time to leave us your feedback. We really appreciate it! In regards to the payouts - I wonder if you've recently changed payment processors? Stripe is the only processor that sends payout info back into our system (which it still does). So, if you started using another processor with your Txt2Give account - that would've went away. Unfortunately, that feature is not available for other processors. Please let us know if there is anything else that we can help with!
Replied September 2021