Qgenda is a fantastic product. The algorithm has made our call schedule creation so much easier. Takes us a fraction of the time it used to. Customer support has been great throughout! Highly recommend.

Still requires some tweaking once the schedules are made

QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform wasn't going to work as we grew. It's a great platform, service is fantastic, and it has upped our game.

QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group.

One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help!

Impersonal customer support. Our previous scheduling program had a support staff who new our organization

Ability to customize subgroups within our organization

Too complex to manage without Customer support

Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it.

The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work.

Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team.

Qgenda has all the features needed for credentialing maintenance and they are releasing new additions at lightening speed. Customer service and support are readily available to assist when needed.

Would like to see a true Payer Enrollment product.