EHR 24/7
About EHR 24/7
EHR 24/7 Pricing
$39.95/provider/monthly payment
Starting price:
$39.95 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for EHR 24/7
1 - 5 of 164 Reviews
Fazal
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
EHR 24/7, Office ally's EHR solution
Office Ally's EHR 24/7 is great. Anything we have an issue with the customer service is happy to teach us, and if its complicated or necessary we can schedule training for employees and staff on different aspects of the service.
PROSIt works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic system. Patient scheduling, medical records, prescriptions, patient charts, billing, claims, payments, invoices, all in one.
CONSThere really are not many drawbacks to Office Ally's Practice Mate and EHR 24/7, I highly recommend them for any practice looking for a comprehensive software solution for their business.
Susanna
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Great slim and affordable EHR for small practices
This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface.
PROSIt's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows.
CONSPatient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use * to fold multiple related diagnoses into the same search.
Reason for choosing EHR 24/7
1) ease of charting -- fewer dropdowns and opening separate windows for documentation; 2) streamlined for small practice so I'm not bogged down in features designed for large enterprises and big multispecialty groups; 3) cost -- 10-100x less than most alternatives.
Reasons for switching to EHR 24/7
SOAPWare went out of business after we had used it for 10 years. The second product's EHR was extremely limited and difficult to use, with no practice management integration and we switched to EHR 24/7 within a year.
Vendor Response
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Replied September 2023
jennifer a
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed September 2023
templates have been a problem. iIhave asked multiple times to fix one of our templates . Never done.
Overall the experience is good. It has been hard to learn all of it.
PROSI like the ease of use. The pre- screening of claims. Appointment page ease of use.
CONStrying to get a training in a reasonable amount t of time. really long wait times on the phone. Trying to get templates fixed. I have asked multiple times to get text boxes to questions in a template. It has not been done. Also trying to communicate with the people who fix the templates is not good. When we do get a training, sometimes the trainer talks too fast and goes through it too fast. There needs to be more training videos.
Vendor Response
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about your experience further. If you are interested, please reach out to us.
Replied September 2023
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
Great system with some drawbacks
This is a great system if you don't need advanced notifications of appointments, or want outside vendors to interact with the system for reviews. And, if your clinic doesn't care that the clinician can't look at the financials or schedule, it works well. To us, this was a huge drawback. But, we loved the ease of use for the actual charting.
PROSCharting is quick as long as you use Text Blaze Snippets on chrome with it. Otherwise, it can be long. It is customizable by the provider and for specialties which is nice. Each specialty can have their own template. Adding patients is easy. Re-prescribing doesn't require an actual note, so the MA's or RN's can do this and send to provider for authorization. Uses "superbills" for charting, meaning you can bundle specific CPT codes with allowed ICD10's. Interacts with their billing clearinghouse for rapid notification of coverage.
CONSIt is segmented. You can't look at the patient financial's without going into a completely different system (the practice manager). Same goes for scheduling. In other words, if you want to schedule, you have to be logged into 2 systems they have that communicate. But, requiring you to have multiple types of browsers (not just tabs) up and running. The system only allows notifications of appointments outside of a 24 hour period, such that if you wanted to setup notification of appointment on the same day, ie. 3 hours before appointment, it doesn't let you. And, there is no system outside that interacts with officeally. So, if you want to do patient reviews, emails, etc., you have to manually upload your file to the outside vendor.
Reason for choosing EHR 24/7
Cost for Advanced EHR and the ease of charting. For us, quick charting is the best. AdvancedEHR was expensive and took too long to chart. We switched to WRS health after a year with officeally. Clinicians didn't like the switch as OA is easy for charting, but the staff likes WRS for the front-desk. In the end, we are still looking for a viable option.
Reasons for switching to EHR 24/7
We had used OfficeAlly's clearinghouse for years and were happy with them. And, Charm does not do billing well, plus the charting took too long.
Vasilios
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
Honest review from someone using since 2018
I'm tired of changing EMR's over the years and I have been managing to make it work for now. The problem is that the next EMR that charges 30x OA isn't that much more intuitive.
PROSSimplicity in its GUI, pricing and web based system.
CONSSeveral limitations on setting up your notes/templates. RCM is horrible. Can not extract information required through reports. Needs better integrations and ability for practice to customize to its need.
Reasons for switching to EHR 24/7
They were not worth the money and tie you with contractual obligations.
Vendor Response
Vasilios, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Replied December 2023