Intergy
About Intergy
Intergy Pricing
Contact Greenway directly for pricing information.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Intergy
1 - 5 of 76 Reviews
Jennifer
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Great choice!
We love Greenway! We have been using it for just over one year. We put lots of work into the templates and this makes the doctors work so much easier. Everyone knows if the Doctor is happy then everyone is happy! The staff has to put in a bit more work in this system but we are able to get things ordered and done quickly. We love the completed notes. They are very detailed now that the templates are completed. We would suggest Greenway to anyone looking for a streamlined system.
CONSWe don't love this system for vaccines. Its almost impossible to see what a patient is due for.
Reason for choosing Intergy
We had set up several demos. No other company went above and beyond for us like Greenway did. We changed from a system after only having them for 9-10 months. After loosing lots of money we are now doing well! Seeing more patients and making sure we have quality care!
Reasons for switching to Intergy
We made the switch because the last system we had was a template layering system that was very confusing. They also did not have a great billing set up. We love how Greenway has practice analytics and everything that it shows us.
Michael
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Intergy EMR
This system has met all of the expectations of our clients. We have been able to customize the system to meet all our needs.
PROSThis software is comprehensive and flexible for multi-specialty practices. The reporting capabilties are second to none.
CONSThe user interface could use a refresh. We have had to use a 3rd party integrated product for digital signature capture
Reason for choosing Intergy
Customized capabilities and reporting
Reasons for switching to Intergy
Lack of functionality
Pam
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2021
You will be dissatisfied with Intergy
After 26 years of staying with the same company, through many mergers of ownership of the company, I am shocked at how much their customer support has become compromised. If you are considering using their Revenue Service team, I would reconsider. Do not sign a contract of more that 90 days at a time if you decide to go with them. Would not recommend their services at all.
PROSI used to like their customer support. I'm very unhappy with that now considering recent changes they have made. I have been at this practice for 26 years, and have stayed with them through all different entities. The recent changes they have made to their customer support has really compromised their company. Also, it seems like every time they get a good group of people to support your practice, they end up getting fired. I cannot stress how much their customer service has been compromised recently
CONSI did not have many complaints about the software, it is definitely they customer support and service that has been severely compromised within the past 6 months.
Reason for choosing Intergy
for their customer service/suport
Vendor Response
Hi Pam, thank you for your review, and for bringing your concerns to our attention. Providing quality support to our clients is a top priority for Greenway. We aim for the best support outcomes and fastest resolution to issues. A representative will be reaching out to you to discuss your concerns in greater detail. Thank you for your business over the years. We look forward to connecting soon.
Replied December 2021
Mike
Medical Practice, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A great EHR!
For us, the fact that it is SO CUSTOMIZABLE is the best. Our Medical Director/CMIO can make changes to the Provider Encounter Forms and have it saved before the other providers get back to seeing patients after lunch. It has everything you need out of an EHR for CEHRT compliance, and more. Having the ability to query, bi-directionally, State Immunization Registries is a great recent addition to the product which cuts down on time.
CONSHealth Reminders (Clinical Decision Support tools) and Immunization Schedules don't have the flexibility or logic needed for actual humans. If a patient receives a vaccine late on a series, the schedule needs to recalculate itself. Similar with health reminders - take Colorectal Cancer Screenings for example. We cannot have one reminder satisfied by various tests and various timelines based on those tests (FOBT/FIT Test = 1 year, Colonoscopy = 1/3/5/10 years). Also, results of the tests cannot be taken into account.
Jenny
Medical Practice, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Best Integration
This support team is fantastic. Most support teams do not give "Use of Product" information; the support is simply for issues or problems, but Greenway actually gives out information on how to use the system and best of all, it is in chat format so no loss of time trying to reach someone by phone.
PROSOf all 5 of the systems I have used, this is by far the best integrated system of all of them. This is the first truly integrated PM and EHR I have ever experienced although most systems tell you they are integrated. All set up is in PM. Critical information is automatically shared in both PM and EHR (example: tasks). Not only is the Billing/Scheduling system an integral part of EHR (and vice versa), but the analytics system matches perfectly or can be updated to match in unusual circumstances. And now, we have a new Portal which is also integrated!! Communicating with the patient is simply a part of staff and provider daily tasks. It is really well thought out!
CONSThe forms design is a little too simplistic. We need more control over the wording and order of the documentation from the note form but, having said that, it is possible to accomplish that with a little more effort. Being able to design our own forms allows us to innovate and create new workflows and problem solutions.