iStaffRota

RATING:

4.8

(11)

About iStaffRota

iStaffRota is a cloud-based home health care management solution, which helps domiciliary care agencies of all sizes manage workers and create care plans and schedules on a centralized platform. Features include timesheets, invoice processing, payroll, employee profile creation, mileage computation and push notifications. The application enables managers to automate rosters and set up shifts according to staff's availability. Clients can use personal portals to view caretaker's schedule and reports of visits and provide feedback. iStaffRota lets staff members clock-in/out, receive work details and notifications when a job is available in real-time. It also allows users to record and maintain care assessments and visit notes and submit incident reports to superviso...

iStaffRota Pricing

iStaffRota offers a trial if required. - Our pricing is usage based, on the basis of PAYG (pay as you grow). - A one-off fee may be required for cover cost of on boarding and training, depending on organisation size.

Starting price: 

£60.00 per month

Free trial: 

Available

Free version: 

Not Available

Useful and functional dashboards
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iStaffRota Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for iStaffRota

1 - 5 of 11 Reviews

Anthony

Hospital & Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Top Care Review

Very effective and easy to understand, there is a help section to use.

PROS

Its ease of use with the scheduling, invoicing planning

CONS

I liked all the functionalities and they work well

Reason for choosing iStaffRota

Istaffrota met all my needs, and it is working effectively

Kwesi

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

GREAT SYSTEM

It is a one-stop-shop for us

PROS

We receive great customer service from the service, the system is easy of use, very affordable, Families of service users have access and real-time visit notes and medication reports. we are able to use it for complex scheduling of shifts. A truly bespoke system that serves our purpose. We receive quick response to queries from the team.

CONS

None yet, looking forward to the possibility of linking with other systems. Maybe its available but we haven't had the need for it yet.

Reasons for switching to iStaffRota

It was not a flexible system that met the needs of the company.

Vendor Response

Thank you for your kind recognition of our hard work. here to serve

Replied September 2020

Nicole

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Istaffrota

PROS

Ease of use and setup Ease of configuration Customisability

CONS

Would loved to see more prompts in risk assessments

Faith

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent

Schedulling, payroll invoices. analytics, client roster

PROS

This system has made m life easy, i have time to my self as it does all the administration and finance tasks

CONS

most of the things that i needed were tailor made for me and additional functions are developed on request so what i did not like was rectified

Reason for choosing iStaffRota

It was affordable and the mobile app came with he package

Patrick

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2020

We needed a software like this

PROS

I really like the end to end process included in this software. I can set up a hundred shifts in advance then the software will help me to track: Bookings, No Shows, cancellation... This software also helps me to generate timesheets and clients' invoices in one click. The process to invoice my clients and pay my employees takes me 1h instead of 1 week like before.

CONS

For this software to be perfect, it is necessary to improve certain already existing functionalities.

Vendor Response

Thank you very much for this useful feedback, our sole aim is to continuously improve our customer experience. We have updated the system with new functionality. happy to provide a demo/training at our next review meeting.

Replied June 2020