Overall, it has been great. I've been using ChiroSpring for 6months now and I wouldn't change it. I referred it to one of my friends from chiropractic school and she also loves it. The simplicity is awesome but it also does everything that I was looking for originally at a very reasonable price. The customer service is top notch!!! Very quick and extremely knowledgeable. Even when I have questions about my credit card processing, they were able to help me figure it out!

I like how easy it is to use, very user friendly.

One of the only down falls is that there isn't a patient counter for daily totals. You are able to run a report for this, but I have seen other software programs where it is right on the main page of the program. That would be very nice.

Experience has been great! Support has been very useful and helpful!

Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!!

The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in.

The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

We have been using ChiroSpring since 2018. The software completely transformed our practice providing an easy-to-use software that was also extremely powerful. Suddenly, billing became easy. Managing our scheduler was simple. Patients could book appointments online. Everything about ChiroSpring just made sense. We learned about ChiroSpring’s newest platform, ChiroSpring 360, which is a 100% web-based application. As a ChiroSpring Desktop customer (happy ones at that) we were hesitant to consider a new option (completely voluntary to switch by the way). We took a demo of ChiroSpring 360 and immediately fell in love!!! The interface is different, yet similar in many ways. There is a virtual front desk with the ability to move patients into rooms. ChiroSpring Pay is fully integrated which allows for storing cards on file or creating recurring payments. There is an abundance of reports available (they continue adding more). There are even Stop Managers and a cash register checkout process. While there are many similarities, the differences are not necessarily bad. With appointment reminders (included), there is 2-way texting. This is super helpful. If you use GrowthHub (a separate service but one I recommend), you can easily perform patient recall, request 5-star reviews, automate birthday messages and a ton more! ChiroSpring SEO is a part of GrowthHub which means we can manage any patient review from a single inbox, and our Google business listing is published to multiple websites daily (giving us an SEO edge over our competitors). ChiroSpring continues leading the industry. There is honestly not another option one should consider. Sure, we thought about Jane. However, it’s not chiropractic specific and lacks the customization and automation tools most chiropractors rely on. And Jane’s notes are just that, Plain Jane. For those who think they are saving money by using Jane, you are creating more frustration, more difficult notes, claims, statements, etc. The notes in 360 support columns and full customization with labels, check boxes, radio buttons, drop-downs and of course Macros (fully loaded into the system from Day 1). We’ve seen constant updates as well. And I’m not talking bug fixes. I’m talking amazing new features like scheduler time-blocks, an amazing new UI for online scheduling and more. We 100% recommend ChiroSpring to anyone looking.

Soap note customization, billing aspect, & text reminders built in.

Some of the user interfaces need work to make processes smoother.

Responsiveness from Chirospring has been everything we could ever ask for and more. Software is a tough business that is always evolving. The uniqueness of every client makes the job even harder. Chirospring has combated this with quality customer service that resolves our issues and hears our requests. Having a company walk along side you as you grow is a breath of fresh air in the EHR space

This software is the most functional software on the market. After sitting through multiple demos, it has become clear that there is nothing else on the market comes close. If you're looking for a company that has everything you need, but it willing to listen and grow with your practice, you have to choose Chiropsring! The training was in depth, yet simple. Any issue have been addressed and resolved. Chirospring has also opened our eyes to new areas we can improve in our practice. This will allow us to better serve our patients as they go about making the world a better place. Thank you Chirospring!

The user interface looks outdated... but once we began using Chirospring, we saw that this is visual only. We honestly embrace the look now, as it keeps things simple for our staff.