Preely

RATING:

4.0

(1)
Overview

About Preely

Preely is a customer experience management platform that caters to businesses across various industries and helps provide customer satisfaction and loyalty. It offers a user panel, feedback module, blog, academy, and meetup. The user panel allows customers to sign in and leave reviews and ratings about their experience with a business. The feedback module gives businesses tools to create surveys and gain insights into the customer experience. The tool offers features, such as parental control, governance management, data export, and more.

Preely Pricing

Panel $99/mo (150 panel contacts, 5 seats etc.) Panel+ $159/mo (panel + feedback module) Enterprise custom setup If you recruit more than 150 users (contacts) to your panel, you need to add extra box of contacts to access them. Buy more to save more. Price: Box 1: 250 contacts = $59 Box 2: 500 contacts = $109 Box 3: 750 contacts = $149 Box 4: 1000 contacts = $179

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

Preely add task
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Preely Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

4

Value for money

0

Functionality

4

Most Helpful Reviews for Preely

1 Review

User Profile

Jonathan

Verified reviewer

Restaurants, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Helps us correct errors in the process

It helps to test and know different types of opinions that help us improve the final product and thus have a more detailed analysis before launching a product that could have thousands of errors.

PROS

a perfect tool to test prototypes and have a close interaction with users that help us improve errors and increase the quality of the product, it has been an excellent dynamic where each comment received helps us improve and speed up the process for its final elaboration.

CONS

Its initial configuration could not be as fast as I expected, it was complicated to do it but after doing the whole process well, there is no doubt that it is useful a lot