Guardhouse

RATING:

4.9

(14)

About Guardhouse

Guardhouse is a cloud-based workforce management system developed exclusively for security companies. If you have an employee roster and need to manage scheduling, attendance and payroll, Guardhouse offers a fully automated solution that will reduce manual data entry errors and eliminate administrative burdens.

Guardhouse Pricing

Contact Guardhouse for detailed pricing information.

Free trial: 

Available

Free version: 

Not Available

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Guardhouse Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Guardhouse

1 - 5 of 14 Reviews

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Highly Recommend

I enjoy using Guardhouse and working with the GH Team.

PROS

Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

CONS

As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

Reasons for switching to Guardhouse

We outgrew the previous product we were using and Guardhouse is tailored to the Security Industry.

Belinda

Security and Investigations, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great System and works well with the Security Industry

Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

PROS

Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

CONS

Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

Reasons for switching to Guardhouse

Tanda was rubbish and didnt perform to our expectations

Nigel

Security and Investigations, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Future Proofing, a tool for industry success

[sensitive content hidden] and the team at GH have gone over and above to ensure that we are supported and listen to at all times.

PROS

Provides our business the compliance needs, within a single system, that is already aligned to several compliance dashboards. This also ensure our people are paid in real time against the Modern Award, without the compilations.

CONS

it is a work in progress, with a Dev team at Guardhouse, willing to look at any and all business needs, to continuity improve the product, and that of its users.

Reasons for switching to Guardhouse

The customer excellence of [sensitive content hidden] underpinned the smarts of the system lead with impressive innovation within the product.

Michelle

Security and Investigations, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Review about Guard House

Its Great , and saves me time

PROS

Rosters features you can upload rosters weeks in advance

CONS

The thing that is annoying is that i cant change someone Email address

Reason for choosing Guardhouse

yes we did as Guard house does everything we need it to do

Mathew

Security and Investigations, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Guardhouse, a breath or fresh air

Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

PROS

Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

CONS

There is very little not to like about this system.

Reasons for switching to Guardhouse

Functionality, flexibility, industry understanding.