Patrol Points

RATING:

4.80

(10)

About Patrol Points

Patrol Points is a real-time security guard tour system designed to help guards complete their security patrol efficiently from a smartphone using NFC technology. While on the mobile app, your guard can securely scan any tagged item in the facility, or a printed list sent via text message or e-mail. Once the scan occurs, it triggers a timer and adds a GPS point to the screen. t integrates with Google Maps for location tracking and access control systems for door/gate control. The system has been designed to improve efficiency and reduce human errors....
Patrol Points data synchronization
Slide 1 of 2

Patrol Points Reviews

Overall Rating

4.80

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Showing 10 reviews

Anonymous

Company size: 2-10 employees

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Very simple and easy to use software for board members

Very good experience, great support

Pros

We could sending out announcements via text and email to residential . And our security uses it too log packages and do patrolling

Cons

Can’t think of anything , maybe of its was free.. but the amount of money saved using this Software makes up for it

Michel

Company size: 501-1,000 employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2021

An Excellent Tool to Augment Security at your Property

Initially we had a few issues with the reporting and getting the data to sync with Condo Control Central, however the CCC dev team was heavily involved in helpful and even came on site to ensure that any bugs with the software was quickly dealt with and corrected. The support team is amazing and they will assist in ensuring that any issues are quickly resolved

Pros

It allowed us to move away from a physical wand, download station and installed software to a NFC based, android or iPhone cellphone system that can work from anywhere and provide instantaneous emailed reports once a patrol was completed. It eliminated the need to manually download reports and has allowed greater accountability for the board of directors to review patrols conducted by our security team.

Cons

The reports via the reporting section are not the same as the individual reports through the security & concierge section, however this is being worked on.

David

Company size: 201-500 employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2021

System Ease

Pros

All features especially the parcel management

Cons

Cant think of any bad features. System covers all aspects of requirements.

Dave

Company size: 501-1,000 employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Review for Concierge Plus

I first used Concierge Plus 5 years ago and was impressed at it's functionality

Pros

This site is so intuitive and easy to use I know my job is going to be easier when I arrive at a site and it is using Concierge Plus

Cons

I honestly can not think anything that disappointments me about this site.

SHAHRIAR

Company size: 10,000+ employees

Industry: Security and Investigations

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2021

PATROL POINTS

Pros

No need to carry a key as it ensures a specific set of key/s can be available at a location controlled by another department.

Cons

NO MAJOR ISSUES DID FACE TO MENTION AT THIS TIME.

Simran

Company size: 201-500 employees

Industry: Consumer Services

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Best App

I love this all and also want to recommended this every company who provide their security especially to condominiums.

Pros

This is the best app to use which help me a a-lot as a head concierge to track the real time on which security guard patrol. I want to recommed this app to everybody in security field because it make management and guard life easy to keep record of patrolling.

Cons

As I also use other apps for patrolling so there from overall experience I just want to add one thing or we can say the thing I like least is that there options must be differentiated clearly on home screen. So its easy for new users to get use to it.

Smeet

Company size: 201-500 employees

Industry: Security and Investigations

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Patrol points review

Overall experience is very good so far.

Pros

The most i like about the software is its patrol log sheet and also that we can track the history of patrols.

Cons

There is nothing much which I don’t like about this software.if it is made Little bit more user-friendly , that can be great asset.

Anurag

Company size: 10,000+ employees

Industry: Security and Investigations

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2021

Best Software, easy to use.

Pros

Everything is very simple to understand and use.

Cons

For me it's good, I don't think there is any improvement need.

Ujjwal

Company size: 501-1,000 employees

Industry: Security and Investigations

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

September 2020

Great product

Very satisfied- 9/10

Pros

Easy to use Attractive fonts and displays Fast processing

Cons

Glitches observed sometimes Several clicks to get in

Aunali

Company size: 51-200 employees

Industry: Facilities Services

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Review on Patrol Points

Very Good

Pros

Very Good, has many options which other software dont have

Cons

Some of the issues are not available, but otherwise a very user friendly product

Reasons for choosing Patrol Points

more options