About PowerDMS

PowerDMS is a cloud-based solution designed to help public and private sector organizations manage the entire policy lifecycle through electronic signature capture, revision tracking and more. Key features include audit trails, policy training, collaboration, compliance management, user access permissions, content management and self-assessments.

Teams using PowerDMS can handle high-liability content through policy drafting, revising and distribution throughout the organization to facilitate collaboration. Additionally, built-in tools let employees receive alerts to notify them about revised policies or whenever a policy requires a signature. The solution allows users to locate policies using the search functionality and track them to view dat...


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Supported Operating System(s):

Web browser (OS agnostic)

286 Reviews of PowerDMS

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(219)

219

4 stars

(62)

62

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 286 results

March 2021

Michael from Cedar Rapids Police Department

Verified Reviewer

Company Size: 201-500 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Amazing Customer Service and Support Groups!

To be fair, the con I described only affects 1-2 people within our entire organization and shouldn't be counted as a true con as much as a pet peeve. All in all, PowerDMS is an amazing product. Our organization still hasn't used it to its fullest potential. Policy housing, Training, Archives, Public Facing Documents, etc... PowerDMS really can be used for multiple purposes!

Pros

There are many things about PowerDMS that make it a great product. It's simple and easy to use for the end users. Administrators have more of a learning curve; however, the support groups and Customer Service are fast to respond and AMAZING! PowerDMS allows users to easily search policies both on a desktop and the mobile app. It also allows administrators to quickly locate version histories and add documents/audio/video as proofs for accreditation purposes. In addition, the Training module works great in these pandemic times to allow for remote training.

Cons

Only one. The Session Timeout only allows for two options. 1) Timeout in twenty minutes of activity, or 2) Stay logged in if the window is open. There is no middle ground for PowerDMS Administrators. I can't tell you how many times my session wants to timeout as I am in the middle of loading a proof.

March 2021

Darlene from Buffalo State University Police

Company Size: 11-50 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

User friendly software to save oodles of paper and time!

Our department is able to eliminate printing copies of every single proof for accreditation. With over 100 standards over a five year period, that's a lot of paper. We have also started using PowerDMS to house many of our training courses, and to track those courses and certificates that officers earn outside of our department, instead of printing everything for employee file folders. It is making it much easier to stay on top of things like CPR training, which expires every 2 years.

Pros

Our favorite uses for PowerDMS are as a document repository and to manage our police department accreditation. As a document repository, it has enabled us to stop printing a huge binder of polices for all new officers. They can read and acknowledge all documents within the system and are able to access them from anywhere via the web. It also streamlines the review process for any forms/general orders by allowing appropriate members of our team to review documents and pass them along within PowerDMS instead of through paper or email. For accreditation, PowerDMS obtains the full book of standards and integrates them into our system so we just have to upload proofs and connect them to each standard. There is even a way to highlight sections within each proof so the accrediting body has an easy time finding the important information in every upload. And the system works with Microsoft Word so if you want to edit a document it is a seamless operation that doesn't require you to download, update, and re-upload.

Cons

For our purposes, we really don't have many dislikes. About the only thing I can think of would be that there's no way to group proofs/attachments for a given standard within an assessment. So if your accreditation period is for five years and you need to submit multiple proofs for each standard for each year, the "attachments" section for a given standard can get pretty cluttered.

May 2021

Marissa from St. Louis County

Company Size: 1,001-5,000 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Customer Centered Software

The software is constantly developing and one of the best things about PowerDMS is they are ALWAYS looking for feedback. Often new features that they roll out start as an idea recommended by the customer. What it offers as a start up is great, but to see it constantly evolving is even better and ensures that the features will never become dated.

Pros

You can access it just about anywhere additionally as a master admin most problems reported by users can be fixed by a quick click of the button.

Cons

While overall the software is user friendly I do sometimes find some of the functions for the master admin are either missing or not as intuitive as it could be.

Reasons for Switching to PowerDMS

Our accreditation was being done digitally and PowerDMS allowed us to not only roll out policy, but provided one place where we could house our accreditation files.

August 2017

Tennie from Hobbs Police Department

Company Size: 51-200 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

August 2017

I like the program

Pros

The program is okay. I like that people can go in and see the documents that they have and sign for their stuff to show proof. They did look at a document.

Cons

When I go to signature and print off who sign their documents a lot of times it doesn't show that person sign for their stuff, but if I go in that person name it will show they have sign for their documents. It is weird at times

April 2021

Jason from Arvada PD

Verified Reviewer

Company Size: 201-500 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Great system for policy management, workflows, and training documentation

We have been using the programs for quite some time. This is really been a game changer for our department and ensures that we get timely information to all of our employees.

Pros

Easy to use and manage. This is a much needed program to manage policies, reference manuals, and important documents.

Cons

Mobile version needs improvement. I also wish the program would speak with Google calendar so that sign ups would transfer over.

Reasons for Choosing PowerDMS

N/A

Reasons for Switching to PowerDMS

Better system