RumbleUp
About RumbleUp
RumbleUp Pricing
No setup fee! *Exclusive to Capterra visitors* - email sales@rumbleup.com to bypass subscription fee
Starting price:
$0.02 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for RumbleUp
1 - 7 of 7 Reviews
Emily
Verified reviewer
Political Organization, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
Kevin Kiley for State Senate
RumbleUp is an extremely useful tool on a campaign, there are things that need to be fixed but it's nothing I don't think they can. We would not have the kind of communication we do with voters without RumbleUp. It has significantly changed the way we operate on campaigns and is necessary to our operations here now.
PROSVery simplistic, easy for volunteers to learn and navigate, love that you can tag individuals for data entry, prescripted replies option is amazing and very useful
CONSI HATE that when a voter is tagged, the software tags that voter multiple times for every response. So a voter could be tagged support 5 times or could be tagged "yard sign" multiple times which makes obtaining on the surface numbers frustrating and inaccurate. I also really hate it that their is not a support phone number I can call. On campaigns, there are many times where we have get out the vote days where upwards of 20 volunteers are in the office. If something isn't working, we need it fixed THEN AND THERE. This is impossible when my only option for communication is over email. I also hate that the system auto tags conversations. It is inaccurate at times and really messes up my data. I have conversations that are marked "DND" but also say "support" and "yard sign". I wish the auto-tag feature was taken out all together.
Vendor Response
Hi Emily, We are thrilled to read that you consider RumbleUp an integral part of your daily operations now! We know that text messaging is the quickest and most personal way of connecting with voters, and we are pleased that you consider RumbleUp the most simple and effective platform for making these connections. Thank you for your feedback regarding the auto-tagging. We know that accurate data is critical in running a campaign. RumbleUp ¿2.0¿ will release later this year, and the auto-tagging is one of many features that has been given a complete overhaul. You will also notice more robust CRM tools and improved message management which will help alleviate the need for last-minute phone calls on those critical GOTV days! Currently we do offer live call assistance at higher volume tiers, and are working to make the portal more intuitive for all tiers so everyone can focus on mobilizing and connecting with voters via text! Please reach out to us if we can be of any other assistance
Replied March 2019
Nick
Marketing and Advertising, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
RumbleUp is fantastic to work with!
We've used it to win votes, elections, and influence people personally by texting them! Open rate is so much higher than email, and it's been an incredible experience so far.
PROSWe've used RumbleUp for a number of clients (and referred them to others!) and have always been incredibly pleased with their services and customer service. Highly recommend them anyone who needs P2P for their campaign, cause, or advocacy group!
CONSThe only "problem" that I could point out is FCC guidelines that ban RumbleUp from doing automatic texting. P2P can be hard to find volunteers for sometimes, but there's not a single thing wrong with RumbleUp, their software, or customer service.
Reason for choosing RumbleUp
Cheaper, generally more reliable, know the people (specifically our rep) personally.
Scott
Marketing and Advertising, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Useful for us but...
It was fantastic. Great team that was quick to respond and extremely helpful. Walked us through everything with ease and clarity. Great platform overall.
PROSRelatively easy to upload contacts (maybe needs more clarity that names are required for the numbers), was easy to get a hold of the rep, walkthrough of how the texts run and what is needed was very straight forward. Was performed exactly as was described with great timing.
CONSPricing felt slightly ambiguous. Was not sure how much each part of the service cost. While we did only do a one-time texting campaign (which would be the most useful for my organization), we received several invoices which were somewhat confusing as to why it was an added cost. Not a fan of the Subscription model. Perhaps with an org that has lots of staff and the cool features, it might make sense for the pricing structure, but many times we will just need a text sent out. I understand that this is getting more and more regulated, but just having a message, having it sent, returning results, would be primarily useful for us. We could see clients using the advanced features, but it's more than we need. It would be nice to have a very simple feature set for P2P.
Reason for choosing RumbleUp
Needed a P2P product.
Reasons for switching to RumbleUp
Sort of... We needed a P2P solution and all of what we had were non-P2P services. Glad we found RumbleUp
Matthew
Financial Services, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Even and amateur can use it
I was looking for an easy, cost effective way to get people to a fund raising event, and the to donate to a candidate. The product met all those objectives.
PROSI knew about the power of engaging with texting vs. email. I just didn't know how easy it could be. I got up and going within an hour. The results were great, and the process was actually pretty fun. My specific project was political fundraiser, and the results were great.
CONSHmm. I don't know what I don't know on this subject. I haven't used other products, so maybe there are some cool features I would enjoy. My experience was great. Maybe it would be nice to send the texts from a computer rather than the phone.
Reason for choosing RumbleUp
I know the team.
Andrew
Political Organization, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
RumbleUp is intuitive and affordable
The software worked exactly as I was hoping for. Other than a small hiccup with reserving proxy phone numbers, everything worked the way it was supposed to. Lists were easy to upload and manage, texts were easy to craft and send.
CONSOne small hiccup with reserving a proxy line, but it was worked out in under an hour thanks to customer service.
Joshua
Political Organization, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
An Excellent and Affordable Service for Peer to Peer Texting with Fantastic Customer Support
Fantastic and affordable experience.
PROSThe helpful and friendly customer support team made using the service easy!
CONSThere are some features that I would like, such as duplicating a text and easy to see billing reports that are coming soon that I would have liked to try.
Angelo
Political Organization, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great system!
How simple it was. Made it really easy to use and not mess up.
CONSI think the only thing I didn't like was the automatic payment.