Copilot
About Copilot
Copilot Pricing
CoPilot is offered across three pricing plans, outlined below. $49 per month $79 per month Large organizations: Contact CoPilot directly for pricing information
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Copilot
1 - 5 of 20 Reviews
Myles
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Super friendly company, and easy to work with!
Before portal, I was using WIX to do everything, but it really isn't the best. I needed a marketing page and a separate account system. This way I can make it look simple for future clients on my marketing page, then be able to show my clients everything once they were interested.
PROSThe portal has made it super easy to navigate with clients that aren't the best with technology or have to rely on something like google drive to share files. For example, I just did some wedding photography and now I can add the Groom as a client and he can invite anyone who wants access to the photos. It was a way easier experience. And my clients have liked the experience as well.
CONSPortal is definitely great for small companies like me, but I think they are on the way to being capable of supporting more features like a companion mobile application and more. So it will just take some time. Great overall experience.
Reasons for switching to Copilot
A lot easier to manage and communicate with clients.
Hayes
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best client facing portal out there.
Overall it has been a phenomenal experience. Marlon got me set up within minutes and the client portal is very easy to customize and prepare for our clients.
PROSThe client portal is amazing. Fully customizable so you can provide clients with all pertinent information 24/7. No more answering FAQs constantly, just post them in the client portal. Email notifications are sent with every message you send, ensuring your clients are retained and aware of updates regarding their project. On top of all these features, the customer service is top notch. From onboarding to Zapier automation help, Copilot team members will help you every step of the way. If you manage clients and need a way to stay organized, give copilot a try. You won't regret it.
CONSThe messaging portal could use more features, like snooze and/or team member tagging options.
Reason for choosing Copilot
Copilot has a better client facing portal.
Reasons for switching to Copilot
Gorgias lacked a client facing portal, so we were not able to provide the best experience possible.
Liz
Legal Services, 11-50 employees
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Portal does make good portals.
I liked the overall use of Portal once I had a good understanding of it.
CONSEstablishing what exactly we needed was a bit difficult because it wasn't exactly what Portal is typically used for. I'm sure if what the user is going for is a more typical use of it, it would be a lot easier. I am also very tech savvy, so I picked it up quickly, but training others to use it was tricky.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best Customer Portal
The entire team over at Portal is absolutely incredible! Wonderful to work with and very helpful.
PROSThis portal software is the best one I can mind on the market. It is absolutely fantastic and beautifully created. Very fast and easy to use!
CONSSome features that you are going to want require a higher tier of plan, but it isn't too much to bear with. Customer support is amazing!
Reason for choosing Copilot
It is designed better, better customer service response, and overall a cleaner product.
Reasons for switching to Copilot
I like supporting newer companies, rather than bigger companies when it comes to software.
Shashi
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Best Portal for Files, Billing and Communication with clients
Everything from starting a conversation in the messaging module to sharing files and finally billing customers is done in single place which really reduces the overhead in working with clients.
PROSPortal provides a single place and keeps us connected with our clients. The messaging module is a great place to keep all our conversation organized. Portal lets us use our own branding and gives us a modern presence that is easy to use.
CONSA nice to have would be an integration with PCLaw.
Reason for choosing Copilot
Portal provides the most features without requiring any technical expertise to setup and maintain.