AirManual
About AirManual
Awards and Recognition
AirManual Pricing
Starting at $79 per month with 5 users included
Starting price:
$79.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for AirManual
1 - 5 of 34 Reviews
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A simple and effective tool of onboarding and SOP documentation
We used AirManual to automate our pre-onboarding and onboarding process. New hire feedback has been fantastic and the team have found it easy to use. What makes AirManual really special is the customer support and training they provide. We've been blown away by the attention to detail and help we've had to guide us through the process.
PROSThe software is simple to use and does what is say on the tin. You can create simple checklist quickly and it's easy to edit and update.
CONSSome features are still in development but the AirManual team have been fabulous at responding to feature requests and the tool keeps getting better and better.
Reasons for switching to AirManual
We were looking for something easier and more intuitive to use.
Vendor Response
Thank you so much for your review! Very happy to hear that you've been getting fantastic feedback on your onboarding processes and your team have found it easy to use. Also great to know that you love our support and training :) . Note that we have recently launched a few new features and are working on others to be launched soon!
Replied April 2022
Jeana
Renewables & Environment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A highly effective tool that keeps things simple
Simple is the name of our game and with AirManual, you get exactly that. A simple and quick way to get everything organized and documented to keep your team flowing day to day with ease.
PROSI love that it is easy to get started on a new document in the blink of an eye and you can have something good going strong in about the same amount of time it takes to brush your teeth.
CONSI don't think I have found anything I don't like, but I'm looking forward for new features to keep rolling out for even more usage options.
Reason for choosing AirManual
The support team at AirManual loves what they do and you can tell through their service. If an issue is ever present, their strong follow up confirms there's a true passion to not only correct, but constantly improve the tool. Experiencing that shared value alone makes me feel like a true partner with AirManual.
Reasons for switching to AirManual
Setting things up and getting started in Microsoft was always a hassle. Without having to worry about formatting, file organizing and uploading anymore, we are churning out new process documents, training tools etc in no time by using AirManual.
Vendor Response
Thank you for your amazing review Jeana! It's awesome to hear that you find it so easy to use and that you feel like a true partner with us. We look forward to continuing to work with you :).
Replied May 2022
Julie
Events Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
AirManual Is a No Brainer!
Our overall experience with AirManual has been nothing short of amazing – it's truly transformed the way we work."
PROSAirManual has transformed the way we operate! With its super friendly interface, resources and features, it's become our go-to solution for documenting all our business processes in one centralised location. Employee onboarding has never been smoother or more efficient – new hires can access everything they need to know, empowering them to hit the ground running from day one. All staff members have access to our standardised processes, eliminating the risk of knowledge leaving with a departing team member. AirManual is more than just another piece of software; it's a game-changer for our company's productivity and knowledge management.
CONSNOT fully appreciating the time and effort required to document processes effectively (which is NOT AirManuals fault). Writing these processes can indeed be challenging, makes you uncover areas of improvement, requiring thorough understanding and articulation of each step. However, we believe that this effort is necessary for the desired outcome which is crucial for a businesses growth and to reduce risk.
Vendor Response
Thanks so much Julie! So glad you've been getting great results and are finding AirManual a 'game-changer'! By the way, when documenting processes, don't forget to start high level and then add detail where needed to get the big impact... this will help you get processes documented in minutes (rather than hours) each. Please do jump on one of our upcoming webinars to see how this is done, or check out the video on handing over tasks in our Getting Started videos (on the help site).
Replied May 2024
Aimee
Hospitality, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed April 2022
Aimee's Review
It is a live document that can be amended as the business changes and grows.
CONSThe size of photos and fonts cannot be changed in the document. I understand that it is supposed to be an online document, but for parts of it we need to print and this can be costly due to the amount of pages that prints off. I also have to adjust the size of the photos elsewhere before being able to copy them into AirManual.
Vendor Response
Thank you for your review Aimee! Your feedback will help us prioritize updates to our features. On this issue, we thought this had been resolved with one of your colleagues we'll be reaching out separately to get more clarity.
Replied April 2022
Joe
Publishing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Finally A Place We Can All Document Our Processes
The team were brilliant at onboarding us. Rather than just an app, I felt we gained a process and system for documenting and sharing processes in our growing business.
PROSThe guided checklists ensure the overview, big picture is covered before getting into the detail. It's uncluttered and really enables the team to focus on documenting how things are done.
CONSI'd like to see the manage features integrated into the whole documentation process, rather than having to switch modes/views.
Reasons for switching to AirManual
Notion is powerful but it can be overwhelming, giving you more features than you need for a specialist task of documentation. AirManual's focus makes it more suitable for this task. Good practice is built into the way it's been designed.
Vendor Response
Thank you so much for your review Joe! I'm glad to hear that you've had a brilliant experience with our team. I'm also excited to hear that you've seen the value not just in the tool, but in our approach to systemizing a growing business. I'm interested to hear more about how you'd like to see the manage features integrated into the whole process, so will reach out.
Replied December 2023