QuickFMS
About QuickFMS
QuickFMS Pricing
Contact QuickFMS for pricing details
Starting price:
$999.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for QuickFMS
1 - 5 of 12 Reviews
Beth
Verified reviewer
Translation and Localization, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Our customer satisfaction rate is up by 112%!! thanks to QuickFMS Helpdesk management
The QuickFMS software has created 100% transparency within our service request and complaint management system. Today at the time of writing this, our customer satisfaction rate is up by 112%. As a transcription service provider, our challenge was virtual staff and flexible hours at the office. But this software can be accessed anywhere and any time making it easy for us. QuickFMS’ help desk software seamlessly integrated with our CRM system to enable us to handle customer issues with an automated ticket-based system. For every customer email or on-site chat, a new ticket gets automatically raised, and the concerned representative is notified through email and a push notification on the phone. As a manager, I can even track vendor committed SLAs and response times.
CONSWe had a few problems that were resolved with assistance from the customer support. They were helpful. Great product and great team!
Satish
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Very good tool for space management
Overall good product.
PROSVery easy to use and product is designed as per customer requirement. We have been using since last 2+ years and support team is awesome and take care of each every small small request. Vijay and team is doing a grate job.
CONSSometime slow and map takes more time in loading
Reason for choosing QuickFMS
Allowed lot of customization and easy to use.
Sahil
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
Basic Facility Management Software
The overall support for this product is not as it was earlier when we started to use, mainly there is lot of team movement and this has hampered the support a lot. Also, they need to upgrade to other similar solutions in market which have great options as compared.
PROSCovers all the basic needs for a facility management dept., easy to use and will meet your needs if you are looking for basic solutions
CONSThe modules get affected whenever there is a system update and product doesnt show consistency which affects usage
Ashutosh
Fine Art, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Very Helpful for any size of Companies
Online tracking of all Requests with TAT (Helpdesk Module) Proper Escalations within the set Levels (Helpdesk Module) Online monitoring of availability of Workstations (Occupancy & Vacant) - (Space management Module) Good Support available whenever required.
CONSNothing worth a mention. But if at all its mandatory it would be the reports as it would take some customization as per requirement.
Reason for choosing QuickFMS
Most of features are more or less similar but the QuickFMS is cost effective in comparision with them
Reasons for switching to QuickFMS
As it was developed in house it was limited to a large extent
Rajeev
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Quick FMS Feedback
This product is extremally good and helping us to track and close all open issues related to admin and operations
PROSTicketing tool with TAT calculation, Checklist Module
CONSChecklist module should have auto ticket login if something wrong in checklist module