Tracking tenant payments, financial statements

I like that you can keep track of tenant payments easily and that the accounting side interfaces with the tenant side.

The cost to set up tenants for credit card payments. You are required to pay a fee for all tenants on the system to do the credit card payments.

Overall, this is one of best I have used so far. It's to straight to the point. I recommend this software to all users

I love the feature of the online payment of rents..online rent payment processing eliminates the need for paper checks and saves time for both landlords and tenants.

I didn't encounter any drawbacks using this software

Layout is clean and easy to navigate. Options to customize reports and invoices gives you wide range of freedom to obtain and deliver the information you want. Great team of customer support is there to help with any questions.

Would be nice to have abilities to monitor subsidy contracts that are out of sync or not updated with the tenant's current lease.

They made it very easy to manage multiple buildings

While it does a superb job, there are still times when tech support is needed, and their team is expert at rendering assistance. In most cases, it was me making a mistake and them fixing it. It also integrated easily with remote payment systems.

I have been totally happy with the product, I have no cons.

Streamlined both properties into one system and it offers us features and services that we plan to take advantage of in the near future, such as the online tenant portal for account viewing and maintenance requests as well as credit card rent payments. We are excited to continue using this program!

Easy to use, clear and simple ledgers and reports, customizable, suits our college student complex (roommates) as well as our section 8 complex in the city, users can have limited access nd the system keeps track of all actions, section8 functionality is awesome! The customer service is competent and responds quickly!

Anything not ideal isn't a big enough deal for us to complain about. We love this program. I guess it would be nice if, when entering a cash payment, a memo could be entered that shows up on the line in the account ledger. We have apartments with roommates who each pay a share and when multiple people pay with cash, we need to see the last name responsible for each cash payment on the ledger itself so when printed for the tenant, they can all see who paid what and who still owes.