Smoobu
About Smoobu
Awards and Recognition
Smoobu Pricing
At Smoobu you pay just once for all features! For your first property you pay as little as 23.20€ p/month for the two yearly plan OR 29€ for the monthly plan. Each additional property is only 7.2€ on the two yearly plan OR 9€ p/month on the monthly plan respectively.
Starting price:
€23.20 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Smoobu
1 - 5 of 176 Reviews
Cheryl
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Highly recommend Smoobu - even if you are a small operator
Smoobu Customer Service is Fantastic! I always get a quick response, and they never make me feel 'dumb' - because sometimes I ask some off-the-wall questions! I highly recommend Smoobu to all vacation rental owners. We only have 2 units, and we couldn't do it without them!
PROSWhat we like most about the software: ease of use, communication templates/scheduling of messages, ability to update rates and they immediately update across all connected OTAs, ability to set % increases on OTAs over our direct book rates, Digital Guest Guidebook (& how easy it is to customize regarding what guests see before, during & after their stays), & the ability to nest units. There's more to like out the software, but these are the top items on our list.
CONSAlways looking for more features, but what they already have far exceeds previous channel managers I've used.
Reasons for switching to Smoobu
Beds24 lacked superior Customer Service, and they charged by OTA, versus by unit.
Luke
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great channel manager!
with previous channel manager, I have used in the past, there were missing one most important think for me, mobile compatibility, which smoobu has and its working perfectly
PROSMobile friendly and customer support where the key factor for me
CONSdo not have it at the moment, its working perfectly for me
Reason for choosing Smoobu
customer support, more clear fees, and personly more user friendly.
Reasons for switching to Smoobu
user friendly and mobile compatibility
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2023
Good for small company
Overall a good experience. We used Smoobu, untill we started hiring Customer Service staff and they needed a centralized communication terminal that when we switched. For most entrepreneurs who runs Airbnbs it works great, in many wasy more simple than other solutions on the market. I wish they did make the SMS automation work, I wish full API integration with VRBO worked as well. But you cant get everything.
PROSPrice is the best. It does basic things like it will keep all your listings in sync. Forget about centralized messaging, because certain things just won't sync like VRBO. But for small operators 1-5 peroperties it works great, and price you can't beat
CONSno full API integration with VRBOlack of SMS automationsCustomer Service doesn't existi, you can create a ticket they will answer next week
Reasons for switching to Smoobu
sms automationcentral messagingVRBO full api integrationCustomer Service
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Not what it used to be
This was a great PMS two years ago, not anymore.
PROSWhen we first started testing different vacation rental software, Smoobu stood out as a great option, seamless and quick. But it has only been downhill from there. Their development team has made the interface clunky, their servers are down often, my team now hates Smoobu.
CONSExtremely slow interface in 2021. If you manage more than 10 listings, please do not use this software. We had previously used Hostaway and Lodgify. We have had more double bookings with Smoobu by far than with any other PMS.
Allan
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Tokeet to Smoobu
Overall, our experience has been great. We have lost a couple of features, however what we have gained far outweighs this. Customer support also very kindly offered to import existing direct bookings which was very helpful.
PROSThe features that drew us to Smoobu were the automated messaging, Igloohome integration, the guest guide/portal and the additional option selling.
CONSI would say the only negative point we have so far is the handling/recording of invoices. Payments need to be recorded manually, whereas Tokeet would handle this automatically and made it very easy to schedule invoices, and track sent, outstanding and paid invoices.
Reason for choosing Smoobu
Price was the main motivation, as I feel Smoobu provides the best level of functionality in the price bracket.
Reasons for switching to Smoobu
To improve integration with third party services, improve our automation functionality and provide a better customer experience for our guests.