Your.Rentals
About Your.Rentals
Your.Rentals Pricing
With Your.Rentals, users pay per booking. Personal Plan: 7.5 % per booking plus 15% booking fee.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Your.Rentals
1 - 5 of 98 Reviews
Jacque
Leisure, Travel & Tourism, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
A very useful and professional service
After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites. Communication with guests is simple. Payment is smooth too, in my bank on the day the guest arrives.
PROSI was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination. And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.
CONSWhen first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.
Vendor Response
Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!
Replied February 2019
Miiro
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Your.Rentals has the perfect customer service
My God.... Amongst all the booking sites, Your.Rentals has the best customer service they are too fast to act and they are restless untill the issue is resolved. Payment is always on schedule. In other words I would recommend Your.Rentals to everyone meet.
PROSAlerting me no coming bookings. Payment procedures are just perfect.
CONSUpdating my availability every month. Nothing much. Sometimes when a guest use messages on this platform I hardly get it ad the same applies to me as a host.
Reason for choosing Your.Rentals
Unlike other booking platforms, Your.retals guest can never disappoint you with the NO SHOWS like other platforms. If is only used by serious guests not joking individuals.
Vendor Response
Thank you Miiro for your compliment. We also take note of the messaging issue you mentioned, and we are working on it to improve this. Stay tuned!
Replied September 2022
George
Management Consulting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2022
Hots keep away I warn you.
I warn you guys in order to avoid all this bad experience do not go to them. You will be grateful because I saved you from lot of waste of time. I am just dissapited that I did not came here to read reviews from the first time. It was too good to be true.
PROSWhen they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear
CONSThey are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.
Vendor Response
Dear George, We are sorry to hear you are having a bad experience. It sounds like you have gone through our verification process, where we are obliged to request documentation to publish the listings on every single channel. The requested documentation is to avoid possible fraudulent misuse of the platforms. Thank you for taking the time to write the review. We will continue to enhance our system.
Replied August 2022
Anna
Hospitality, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Effective channel manager
I’m really satisfied with the app and I will continue using it for advertising my property.
PROSIt easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.
CONSI liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.
Vendor Response
Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product.
Replied December 2020
ruthelzon
Import and Export, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great System and very useful and professional service
The software is great very well organized and a very user-friendly application.
PROSReservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.
CONSIts all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.
Vendor Response
Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.
Replied July 2021