BQE Core - Time, Billing, Project Management, and Accounting Software

4.27 / 5 (177)

Our advisors have recommended this product 40 times in the last 30 days

About BQE Core - Time, Billing, Project Management, and Accounting


BQE Core is a cloud-based solution that offers integrated business accounting, project management, and business intelligence. It can support the operations of a variety of industries, including legal services, architecture firms, engineering, accounting, consulting, graphic and interior design, and more.

BQE Core can be accessed from any browser or device and has fully-functional, native apps for iPhone and Android devices. The solution also comes with over 200 customizable report templates to generate different invoice types: percent complete, retainer, recurring, fixed, hourly, phased, joint and more.

BQE Core offers integration with various third-party accounting software and has certified partnerships with QuickBooks Online, MYOB AccountRight Live (Australia), Dropbox, Google Drive, and Amazon Web Services.

The system is suited for small to mid-sized businesses and law firms that are looking for a professional services solution with built-in accounting and customer management functions.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

177 Reviews of BQE Core - Time, Billing, Project Management, and Accounting

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(105)

4 stars

(42)

3 stars

(9)

2 stars

(8)

1 stars

(13)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 177 reviews

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March 2019

Brian from Muir Engineering

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

BQE Core is essential to our business

Pros

We feel that we have a much better ability to manage our business since we have adopted BQE core. We now have the tools necessary to analyze our projects in detail and understand which types are profitable and which need attention. The software has really helped us in other ways we did not fully expect. Once example relates to recovery of billable non labour expensive from our clients, which is something our firm has been quite terrible at historically.

BQE customer support has been generally excellent. My last question was answered in only a few hours, and on a Sunday. Fantastic. But we have seen a few cases where I found the support technician did not take enough time to properly process the information we have sent in before firing off a reply.

The private training we purchased during our rollout phase was very good and we were able to hit the ground running.

The bottom line is this: we think the software is essential to our business we would recommend that other professional service firms consider it as well.

Cons

The workflow would be vastly improved if the system provided a control in the project screen which generated a batch invoice against the root of the project, with some default settings driven by the project rules. (e.g. for this project always generate invoice using completion percentages) or something like that.

The search behaviour is brutal! I’ve raised this a few times with staff but no has told me why it works like this and why it can’t be fixed. Just try for yourself. Punch in a project number in the main search window. The target of the search comes back instantly. But then it goes off the rails. Clicking that result leads to a mess of mostly irrelevant results.

Response from BQE Software of BQE Software, Inc.

Replied March 2019

Hi Brian, thank you for your feedback. We are thrilled Core has helped you manage y our business in more detail. We have also passed on your feedback to the product team. Thank you for being part of BQE Core!

April 2017

Dale from Rardin & Carroll Architects

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2017

Great tool for the Architect's office

Overall, this is a good office management tool for the architect. We have used it for the past 10 years and find it invaluable in all we do in managing projects and running the business.

Pros

The product is great for the management of a project from time and expense reports to document management. It also manages the office contacts and calendar of events for all the employees. It will give you in real time if you are making or losing money on a project. It tracks and creates invoicing for all project clients. If you use QuickBooks, it is integrated directly with that software for complete accounting management. It is a great tool for Architects in that it is formatted for what we do (tasks and phasing of projects). If you have internet connection, you can get access to this program while on the road,

Cons

When opening up project file, it takes 2 or 3 clicks to open up a file, such as Word, PDF and AutoCAD. Very, Very frustrating. Many of my employees do not use is function and simply use Window file manager to open and move files. We should not have to do this. It uses Java in the background for some of its operations, and I am not a fan of Java... it is always updating. Updating of the software is somewhat difficult for the person not a computer nerd.

July 2013

Jeff from FSF architecture


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2013

As architects, we get set in our own way of doing things and never want to change. In ArchiOffice 2013 we found a product that pretty much adapts to how we do things. Sure we changed our methods a little, but for the most part it does what we want it to. We began looking for an office management software in 2007. We realized that the old method of using a spreadsheet was making us miss lots of opportunity for reimbursements that we could have been charging clients until too late. Just recapturing these lost revenues has paid for ArchiOffice. After 6 years, the program is so comprehensive, there are modules for everything you need in an architects office. The main points are easy; project lists, contact lists, time records, billings, and a shared calendar. But dig deeper and you get time tracking per job, project phases or tasks; time records, that at entry, keep everyone informed as to project progress; intelligent records, filling in more than you really want to know about project time expenditure; RFI logging, shop drawing logging; billings, showing cash flow and work in progress; phone call records and a shared calendar; not to mention dozens of reports, and more. For example - when a project Architect is out, and an electrical shop drawing comes in, the office manager can look up the engineer in project info/contacts, and forward the submittal on the same day. Then, they can place a task on the architects to-do list, 7 days out, noting that it should be returned; and then also they can set another task for 10 days out, reminding them again that it should have been returned. We use it for document management; scanning and storing the shop drawing when it is returned. Remote access from anywhere with an Internet connection makes it easy to reach information in the field. The superintendant, without his copy of a spec or shop drawing, can remotely access it thru Archioffice. 6 years of use, and we love it. All that glowing review, and yes, it does have a few flaws. The biggest is that Syncing with Outlook is nearly a waste of time. It can be done, but it requires that you run old Java, then run parallel Outlook files. We just don't even bother. When we do have a problem, the tech support is awesome. In 2010, after a major upgrade, I think I wore out tech support for 3 months. But currently, I think I have emailed two questions in the last 3 months. Always fast and complete responses. AO2013 is mature enough of a product that problems are few and far between. I will admit, as Architect/IT guy/Managing Partner, I use every aspect of this program - not just a few areas like most of my employees. I still look at competing programs, and haven't found one that adapts to my ways as well, or is as comprehensive.

March 2019

Christine from MacLeod Reckord, PLLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

March 2019

New Customer

My overall experience has been up and down. I have too much time and money into this software to quit now, so I'm sticking with it. One thing that really bothers me is that I find a bug, but it isn't quick in getting fixed. Customer support has been quick in responding to questions most of the time. But I don't like them telling me to watch the video. A lot of times that does not solve the problem. Also, as a former development programmer, I coded what my users wanted, not what I wanted. I don't see them reaching out to the current subscribers for their input as to what would make the software more useable/marketable. I can have changes made for a fee, but it should be, as users, what would you like to see as added features to the program. Doesn't happen, at least they have never asked me what would make the software better. The days of pleasing the customer are long gone I'm afraid, so to add features that would be beneficial to their customers is at a cost, and not part of the fees that are made monthly to them.

Pros

I like that it handles the business platform that I need it for. It is fairly easy to use and decent value for your money. Customer support is fairly prompt in responding.

Cons

A lot of Bugs and issues. I know it is fairly new software, but as a former development programmer for a major aerospace company, I would never give my user a program with so many bugs. I have to hit the enter/save multiple times, it jumps from a current phase I'm entering to one that i entered 5 phases ago.??? Not sure why it does that.
It doesn't know how to handle Overhead and Profit percentages very well, and that is a big issue for me. Our business invoices a lot adding an overhead% and a profit % to our billing. Pretty standard in our business.

December 2018

Jaydra from Paper Investigator, Inc

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Great product! Practical, customizable, and good value for the money.

This product saves me time and keeps all my cases organized so I never miss important deadlines or follow-up tasks. Well worth the money.

Pros

1) It has a nice look and it's easy to use because it is organized in an intuitive manner.
2) It is also incredibly customizable. There are so many ways to filter reports and adjust who sees which reports and when, it kind of blows my mind. I have done so many things to customize this software to my firm's needs and I still feel like I've just scratched the surface. This also means it will continue to be useful as my firm grows, which is incredibly valuable.
3) It's a cloud-based software, which means I never have to worry about installing the latest updates. It's also an extra bonus layer of data security because the data is not housed on my local in-office server.
4) Tracking time is easy, and once hours have been billed to the client they are marked in the system (this may seem like a pretty basic feature, but it was surprisingly difficult to find in a case management software).
5) It talks to QuickBooks online, and it's easy to transfer data. It saves a lot of time to transfer invoice and other data from the project management software directly into my accounting system.
6) The customer service and follow-up support is great. I was walked through the initial implementation, which got me up and running almost immediately - very little work time invested in the implementation. After using the software for a few weeks, I scheduled a one-on-one training session with a BQE trainer to get all my firm-specific questions answered which was great.

Cons

My only (minor) complaint is that it does not yet also function as a CRM. I hope they add this feature because I'm looking forward to incorporating that data and function into the same system as my case management.

March 2019

Amy from Whitney Architecture

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

ArchiOffice has definitely been useful for our firm

Pros

ArchiOffice has definitely been useful for our firm over the past six years! We don't use all of the features that are available but the time tracking, budgeting and invoicing have been incredibly helpful for us. I used to spend a lot of time with spreadsheet updating to get accurate information on where we were in each client's budget and with ArchiOffice this is done for me and it is information I use daily. I especially like how we can see the hours to date as they are entered and how many hours we have exceeded our estimate. This information becomes valuable when we create new proposals. We have a much better handle on exactly what it is taking for us to complete each project so we can forecast with more accuracy.

Also helpful has been the Performance report which gives us a real look at how each project performs financially. I would not go back to doing this all in spreadsheets! ArchiOffice has made my job much easier over the years.

Another thing I appreciate is the project list which saves me from tracking that in another program.

Cons

The only thing that would help us out would be to run ArchiOffice on a Mac platform.

January 2017

Cheri from Beyler Consulting, LLC

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great Customer Service and Support

I just want to witness to the fact that everything that Engineering Office says about their wonderful support is true. A lot of companies over embellish and when you have a problem it is like pulling teeth to get some help. Not at Engineering office. They respond to phone calls and emails very quickly. The employees that they have in training and support should be the jewels in their crown. I have had the pleasure of working through frustrating problems with customer support, only to find it is some small thing and getting it fixed or training me to fix it goes quickly. Customer support representatives are FABULOUS and they have great patience and compassion for their customers. They realize that customers can't fix everything and that sometimes it is just beyond us. I learned this software quickly and came to a company that had not set it up correctly and nothing Sync'd together right. Customer support representatives held my hand and walked me through knowing that I was under a deadline. That is what is wonderful about this support team. They are human and they realize that you are human too and that things happen and they are there to guide the way, educate, and even fix the big problems. Anyone who chooses this software should realize that the Maintenance and Support fee that you pay is well worth it. Keep up the good work. It is very appreciated by your Customers.

Pros

It is very easy to use and you can learn it quite quickly with help of online webinars, the help pages, and just fishing around in the menus. Very clear and concise.

Cons

I wish that the SYNC process was done with a macro and I didn't have to do anything more than schedule it to go.

April 2019

Teresa from ECCI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Everything that is charged to a project can be seen in real-time

We have been using BQE since March 2015. Prior to then, we kept all project information in QuickBooks. The staff were not able to see where they were on projects since they did not have access to QuickBooks. Currently everything that is charged to a project can be seen in real-time.

Pros

The ability for each employee to input their time/expenses is one of the features that I like the most. I also appreciate that staff members can check time and expenses for their projects to see where they are on projects with a budget. Invoicing is now streamlined because the information for the project manager's review is on one page. Budget information is on the draft invoice which makes it easy to see when a project is over/under budget, and who has coded time to the project.

Cons

I wish there was a better way of archiving old vendor bills.

Response from BQE Software of BQE Software, Inc.

Replied April 2019

Teresa thanks so much for your review, we are pleased you now have a one-stop shop in real time for your projects! Thanks for being a part of the BQE Family!

March 2019

Jeff from C-P Systems

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Our small business has been using Core for about a year now

Pros

Our small business has been using Core for about a year now. At this point it is difficult to imagine how our business timesheets, expenses, and invoices operated without Core. We enjoy the flexibility it allows us to utilize the functionality we need without being forced to use or pay for features that don’t apply to our unique business. We continue to expand the ways Core helps our business through learning new features, creating custom reports, and exporting helpful information. As our business has grow BQE has worked with us to help stay on top of our growing needs

Cons

Improvement in Scroll & update issue – when doing batch edits to approve time, update bill rates, etc. the only items actually edited are those that load. We only have 15 employees, but a month worth of time can take a very long time to scroll through. There should be an override to load all or apply to all rather than having to scroll through hundreds of entries, loading more every 3-4 seconds.

May 2018

Timothy from TA Dumbleton Architect PC

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

We use this software to manage our architecture firm. I have 25 years in practice and I have used 4 similar programs - this is the best by far.

The BQE company has been very responsive to suggestions and is making steady improvements. It is nice to use software that gets better over time.

Pros

The product is very powerful and provides quick information about how our projects are progressing - it allows us to know precisely how we are doing financially on each project. I like how flexible it is - much more flexible than other similar software I have used over the years. I like the interface and the customer service has been really exc