Sellfy

RATING:

4.5

(31)

About Sellfy

Sellfy.com is an e-commerce platform for creators, enabling them to sell digital products, physical goods, and print-on-demand products. Sellfy aloows creators, entrepreneurs, and artists to set up an online store and sell digital goods such as eBooks, music, videos, software, various print-on-demand products, and more. The platform provides drag & drop tools for customization, enabling sellers to personalize their storefronts and showcase their products effectively. Key features of Sellfy are instant digital product delivery to buyers, customizable store and product pages, and a suite of marketing tools. The platform streamlines the selling process for digital creators. Sellfy also offers a suite of marketing tools, including discount codes, email marketing, affiliat...

Sellfy Pricing

Starter: $19 per month (billed yearly). Business: $39 per month (billed yearly). Premium: $89 per month (billed yearly).

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

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Sellfy Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Sellfy

1 - 5 of 30 Reviews

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Sellfy Review

I'm solving the problem of having a small team and not having enough money to afford a website developer or take the time to learn and create a site myself.

PROS

100 times easier than making my own website store. I had created a wordpress site and downloaded woocommerce and my intention was to use that. However I had launched my youtube channel pretty quickly and needed a site to host and sell my notes. I found sellfy from other youtubers and thought it was a quick solution for the time being. It's so easy to use that I just kept it and have pushed back the creation of my website. Another pro is the customer service, you're very responsive and communicate well to your users. I like that the right features are on Sellfy, nothing crucial like promo codes are missing. It has everything you need to get up and running within a weekend. I also like the way the discount code system is set up. Pretty easy to understand and use. However it would be nice to have a dollar amount taken off as well in addition to the percentage, but this is not a crucial feature for me at the moment, just a nice to have.

CONS

Before the analytic update, what I liked the least was the analytics charts. Now that they're fixed it's more clear however I do not like how the data is calculated. Here's my problem: I have several free products on my site, but I do not want them to count as a purchase because they're $0. I want to know what percentage of people are actually spending money and how much. Counting the $0 purchases doesn't allow me to do this. Also I do not like that date/time stamp of the orders is in regular time military. I also see that purchase amounts for the day, when it comes to the analytics, are not calculated by my time zone. In the email template I'd like to add a hyper link. If this is available I don't see how to do it.

Luis

Medical Practice, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

its just amazing

faster, amazing, spredable, great tool!

PROS

this is a website that you can usea instantly! everything will be ready if you move you 455! is simple, THE BEST OPTION for the price!

CONS

if they can ad something like integrations click funnels will disappear (i use both)

Reason for choosing Sellfy

price, set up, transactions, everything isso simple

Shubh

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Good Customer Support, Poor development speed

I've been using Sellfy for well over 2 years now. Everything is rainbows and sunshine. I've stuck with it for so long despite of their slow feature rollouts because of their exceptional customer support. However, recently I was charged for their top tier plan as part of a recurring billing process. I didn't needed it and wanted to downgrade and upon seeing the notification that I'd been charged I immediately contacted customer support. Upon contacting support, I was told that I would only be able to downgrade after the billing period was over which is a year from now. Extremely disappointed considering they had been so supportive so far. It was incongruent with the brand image I've had of them in my mind. As a matter of fact I lost $600. I hope they fix this. Otherwise,it's time for me to move on because of the lack of/slow development and there being a cap to the revenue limit.

PROS

Sellfy's customer support is top-notch and they make you feel right at home. You get a fully customisable personal storefront and the option to have your custom domain. The dashboard UI is very well thought out and super intuitive. Create as many pages and embed custom code as you like. Built-in Email marketing campaign tool to send out customised plain text/html emails.

CONS

They don't have any public roadmap which makes it hard to keep a track of what to expect in the near future in terms of product functionality and development. The customer support says yes to every feature suggestion and I'm yet to see them actually implement anything so far. Very slow development speed. Explains why they don't have a roadmap. The amount of money you can make is capped at 200k at the highest plan (premium). Most e-commerce platforms don't have any such limit. No affiliate marketing,customer review,android/ios store app feature. Most of it's competitors have all of these features in their equivalent tiers at par or lower prices. Email credits are limited and very costly.

Reasons for switching to Sellfy

Worst customer support and product in the market.

Jim

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2019

satisfied user

Very satisfied with it with the exception of the fact that there is no telephone support - have to rely on them getting back to me by email which can take anywhere from 1 to 3 days. Monthly cost is a bit higher than i am comfortable with but because of its functionality, I am satisfied with it overall.

PROS

it's ease of use and versatility - am learning more and more about it all the time

CONS

takes an extended amount of time to receive word back from customer support. Need more options for product descriptions, various font options, bolding, italics, font color options, etc. Need to offer payment options of direct payment via major credit / debit cards as a lot of my clients do not feel comfortable using PayPal after repeated PayPal issues. I myself enjoy the PayPal feature because the funds are posted immediately to my account. Would also like the option of not permitting buyers to use PayPal payment from their bank accounts as sometimes these payments take several days to process and in some rare instances, the payments are declined by the buyer's bank

Travis

Education Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Sellfy Get's Straight to the Point

This is easy, fantastic! We made $100K net in the first 4 months of using Sellfy and I know that has to do with the simplicity of the checkout process and the very nice mobile respsive way the website shows up. Simply put, I love Sellfy lol

PROS

Sellfy has done an incredible job at giving the merchants everything they need with the clutter. We live in a minimalistic age now and to have everything we need to get a store up and running fast is ideal. The support staff at Sellfy is also very fast at responding to your email requests and is always looking for ways to make thre platform better.

CONS

I would have liked to have a subscription plan. We had to move a good majority of our business away from Sellfy since we no offer subscription plans. The only other downside might be the product description page. It feels like it needs more personality than just a place for tex and photos. Not sure what it needs but this is something I feel.