MoEngage
About MoEngage
MoEngage Pricing
Starter: Free Premium and Enterprise plans: Contact MoEngage for pricing information. More Details: https://www.moengage.com/pricing/
Free trial:
Available
Free version:
Available
Most Helpful Reviews for MoEngage
1 - 5 of 58 Reviews
Anirban
Verified reviewer
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great platform for Integrated Marketing Communications management
While MoEngage serves most of our problems very effectively, there are some points of improvement in terms of Live-Segment feature introduction for flows, more accurate Reachability figures and data storage beyond 180 days.
PROSMoEngage offers the functionality of creating segments and user journeys based on event triggers that are directly mapped to the company database. This helps to identify the most realistic targetable segments and also their Reachability across various communication channels. Also, we can get live data from all the communication channels in a consolidated format within the MoEngage panel, which helps to measure campaign performance and goals achievement levels.
CONSMoEngage does not allow setting event criteria having periods more than 180 days, and this becomes a problem when we create a segment where we intend to target very old inactive users. Moreover, some flows do not work perfectly with filters due to the absence of Live-segmentation.
Prashant
Internet, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
CRM 360 - One Platform Complete CRM Solution
One of the platforms which offers a complete CRM Solution with an Analytical View of Campaign and User Behavior. Complimented by strong tech support for API Integrations different push formats like Flows/Smart Trigger Campaigns and In-App notifications which almost covers every requirement for a seamless campaign. A/B Testing/ Segments and Controlled Group along with control levers on a granular level also supplements the package.
PROSEase of Use and a simplified UI. Specific tabs/groups as per the requirement of the firm. A/B testing ease with seamless campaign creation via duplicating the existing variation. One click non-personalized fallback template creation reduces the time to create the campaign. Segmented targeting basis affinity/engagement and various attributes. API integration is effective and seamless. Analytics provide a complete picture of the campaign/retention and engagement thereby assisting the decision making process. In a nutshell this tool handles every aspect of CRM and is a must have tool.
CONSLimited Templates. Static Content Elements (can't customize).
Reason for choosing MoEngage
A complete solution in one package and cost effectiveness.
Deepa
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
MoEngage a platform for Customer engagement and retention
In one place you are able to manage email newsletters, push notification (App and Web) SMS and digital campaigns at one place. This platform is a revolution in mobile engagement. This tool helps us to build our own user journey to retail the user easily.
CONSThe process of using creating segments are relatively slow and the delivery rate is poor. The Analytics shows limited data. Control group analysis not available in the tool.
Ahsan
Online Media, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Great product that has the best in class features and services
Right from Sales team to customer support team everyone is very supportive, enthusiastic about providing quality of service while at the same time delivering quality of service.
PROSThe number of metrics, data accuracy, wide variety of notification sending options that MoEngage provides is industry leading. Also Push Amplification+ is something which totally sets MoEngage apart from others.
CONSThere are some areas where it can be more customizable to provide more features and functionality that can make notification sending process a lot faster.
Reason for choosing MoEngage
The right mix of pricing, features, quality of customer support and service delivery is what sets MoEngage apart from others.
Reasons for switching to MoEngage
The previous vendor was not able to deliver on the features and functionality they had promised us to deliver.
Amanda
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Best automation tool
With moengage I was able to build workflows for push notifications and email marketing, which has helped me a lot to optimize my time
CONSWhen creating email marketing I would notice that the templates would not be loyal to what I have created. They would look different on the phone.
Reason for choosing MoEngage
Besides being a very complete tool, MoEngage has a great team behind it, which made me find the product trustworthy