MSP360 Managed Backup

RATING:

4.7

(219)

About MSP360 Managed Backup

MSP360 Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, Hyper-V, VMware, Microsoft 365, and Google Workspace.

Awards and Recognition

FrontRunner 2023
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Cloud storages
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MSP360 Managed Backup Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MSP360 Managed Backup

1 - 5 of 218 Reviews

User Profile

Rodrigo

Verified reviewer

Cosmetics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Ease of use, uptime, price, integration, change of space as use.

So far its working 100%

PROS

Security, price, confiability. The support is very good and so far is perfect.

CONS

Updates a little difficult to understand

Reason for choosing MSP360 Managed Backup

Price and ease of use

Reasons for switching to MSP360 Managed Backup

Price and funcionality

Carlton

Oil & Energy, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great Backup

Great, Backup all our vSphere infrastructure with the software

PROS

Like the dashboard where I can control my backup schema. Also, like the daily logs, so I get conformation that the servers have been backed up.

CONS

Actually nothing, does just fine for all my needs

Reason for choosing MSP360 Managed Backup

Storage was a concern. Barracuda was way more expensive to get higher storage.

Reasons for switching to MSP360 Managed Backup

There functionality was getting cumbersome.

Will

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed November 2023

Mixed feelings

I am looking for an alternative for 2024

PROS

Easy to deploy and configure a backup to run

CONS

Restoring files is miserable, constant failures on backups.

Reason for choosing MSP360 Managed Backup

I had used long time ago when it was still cloudberry,

Reasons for switching to MSP360 Managed Backup

Left Datto entirely and look for new RMM and backup solutions

Benjamin

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Easy to setup and feature-rich

We use it daily, it's fast, alerts us when needed, and very easy to setup and license.

PROS

Ease of setup, licensing model is intuitive

CONS

having to create a separate storage account to store the backups

James

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Extremely customisable and reliable

We have been using it for 5+ years and would have stayed if it wasn't good enough for our clients. It's also great to be able to brand the installation client for a professional look.

PROS

It is very easy to use and offers a wide range of configuration options. Initial setup is quick and the costs are reasonable. It's also especially good to be able to pick multiple Cloud storage providers as well as having a local backup to NAS as an option.

CONS

Some of the monitoring reports could be expanded upon, and also some of the Restore filters to enable to browse/search certain archived files could be improved.

Reason for choosing MSP360 Managed Backup

Ability to brand and also customisation of cloud storage providers.