Visulox allows us to provide holistic external access with comprehensive monitoring while tracking all activities performed.

The visuolox configuration requires a certain leadtime in order to adapt the settings to the underlying business processes but this will be also the case for most other applications which are highly customizable. So this is not really a disadvantage.

We use visulox from everywhere. As we are a completely remote organization, all of our employees as well as our third party partner have secure and centralized access to work together. For us its all about compliance and robust documentation who did what where and when. MFA is crucial for us working from remote

GUI could be more modern but it´s okay and very efficient to work with

Platform independent and up to a degree a clientless approach.

Rather complex configurations and limitations on the various access methods.

We are a 10+ year customer and can say we receive top notch support for a solid product that meets our most complex customer support requirements.

We use Visulox as a gateway to secure our customer support environment; where we securely connect to our customers to support our product implementations. Visulox provides a secure method with key and video logging to meet the most strenuous security & audit criteria. Support is prompt and attune to our environment, which expedites rare but inevitable updates.

Installation and configuration options can be complex but is also expected in modern complex environments. This is not a knock on the product in any way but leads me to recommend professional services to get it setup to best practice and caused me to offer only 4 stars in some categories of my review.

amitego support is brilliant

We are using VISULOX in terms of remote support for vendors, maintaining our interal infrastructure, baiscally remote support for WIN and linux servers and VISULOX is perfect for having reliable performance records

User experience sometimes is a bit bumpy