RemotePC

RATING:

4.7

(513)

About RemotePC

RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key. RemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and trouble...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

RemotePC Pricing

Starting price: 

$29.50 per year

Free trial: 

Available

Free version: 

Not Available

RemotePC device status
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RemotePC Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for RemotePC

1 - 5 of 513 Reviews

Anonymous

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

RemotePC Review: Remote Pc's Ease of Use and Price is Great!

User Profile

Michael

Verified reviewer

Translation and Localization, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Cheaper than the competition, with all the features I need

RemotePC is cheaper than the competition, with all the features I need.

PROS

Price: RemotePC is cheaper than the competition. I previously used another program (ZOHO Assist) but was looking for something better, but also cheaper if possible. RemotePC is cheaper, especially since I got the special discount for getting a 2-year subscription.Audio chat:I use RemotePC to hop onto computers of friends and family to help them fix things and troubleshoot. The video chat functionality is extra cool as we can can video or audio chat while I help them fix things on their computer.Good connection:I have fibre optic internet but the people I help remotely often have pretty terrible internet and yet it works perfectly.

CONS

A minor thing but I don't need the video aspect of Video chat, I just use it to chat to the person I am helping by voice. A simple audio chat feature would be cool.

Reasons for switching to RemotePC

too expensive

Elizabeth

Farming, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2024

Easy setup, reasonable pricing for small businesse

PROS

It was super easy to set up RemotePC on all of my computers. The cost was very reasonable for a small business with a limited budget.

CONS

So, far I haven't found a problem with any of the features.

Reason for choosing RemotePC

RemotePC offered ease of setup and a price that fits our budget.

Reasons for switching to RemotePC

TeamViewer is super expensive and the "free" version is limited and times out.

James

Building Materials, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

Don't ever rely on this software!!

Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.

PROS

I liked the appeal of the price.... but I soon learnt you get what you pay for!

CONS

Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC

Vendor Response

Hi, we'd like to look into this for you and get this working properly. Can you please email us at publicrelations@idrive.com

Replied February 2022

Rodrigo

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2024

Best value for money!

I live in Argentina, with a huge economical crisis, inflation a devaluation of our currency. The argentine peso has no value and access to anything from outside is expensive for us. I found in RemotePc a great software at an offordable price. Thank you, RemotePc!

PROS

Everything is a PRO, it´s straightforward, easy setup and use. It´s fast and stable.

CONS

Nothing so far, everything goes smoothly with RemotePc

Reason for choosing RemotePC

I live in Argentina, with a huge economical crisis, inflation a devaluation of our currency. The argentine peso has no value and access to anything from outside is expensive for us. I found in RemotePc a great software at an offordable price. Thank you, RemotePc!

Reasons for switching to RemotePC

I live in Argentina, with a huge economical crisis, inflation a devaluation of our currency. The argentine peso has no value and access to anything from outside is expensive for us. I found in RemotePc a great software at an offordable price. Thank you, RemotePc!