Abacus Private Cloud
About Abacus Private Cloud
Abacus Private Cloud Pricing
Please contact CARET for pricing details.
Starting price:
$200.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Abacus Private Cloud
1 - 5 of 116 Reviews
Michaael
2 - 10 employees
Used less than 12 months
OVERALL RATING:
2
Reviewed May 2021
Worst business decision of my career
Ada
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
A Robust solution for today's mobile office needs
Customer rep went above and beyond for me. He did the following for me: He helped me update a laptop running remote access to the APC Cloud so the toolbar could be updated to include a size retractable feature; reinstalled the Message Slips icon; updated java; and created access in the APC to scan folders located on the local computer for 2 laptops accessing the APC. He also recommended the use of micro SD cards to expand storage capabilities for the laptops included in our Abacus subscription. This was really important because these laptops have limited resources and performing Windows updates was becoming impossible. Rep did all of this without missing a beat. Our lives were made a whole lot easier today because of rep' diligent help! Thank you so very much!”
PROSThe software has a wealth of features that can make tracking cases and billing so much easier.
CONSIt does take a while to learn most of the features but it is worth the time.
Jennifer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Fantastic cloud product
I am very pleased with this product.
PROSI was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.
CONSThere were some things that did not transfer from our prior legal software but the important things all transferred.
Reason for choosing Abacus Private Cloud
This checked off all the boxes for all the things that we were looking for.
Reasons for switching to Abacus Private Cloud
Time Matters had many glitches and was not reliable. The system would crash often. Plus, they did not have case management software that we needed.
LAURA
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2020
Promises made, not kept
I would not recommend it for a multi-office accounting firm. The concept is great if it works. I would definitely talk to a tech person, not the sales person, before even considering the switch. In addition, if there is any hesitancy on their end about a program, etc..., I would not go with them. They have a problem with the right hand knowing what the left hand has promised and they drop off the face of the earth when they don't know what to do to assist you with a problem.
PROSThe transition was mostly smooth but there were a couple of programs that we could not get to work on the cloud. It was nice having (mostly) all programs in one place for access because we have two offices that are dependent of each other for data purposes but we could access the other office data if needed.
CONSAbacus knew everything about our firm at the outset, even before we signed the contract, and yet they did not allow enough resources (processing power) for us to work efficiently. The programs always had some lag to them and we could never find the right person to address our issues. We went through a tax season with minimal support and slow programs and their answer ended up being not enough resources and a hefty price tag to get us up to where we should have been in the first place, but they just wanted to make the sale. We were assigned a person as our liason and most often we would not get a response when reaching out to them, so we would reach out to our sales person and basically anyone who would listen just trying to get help. Both of our office's internet speeds were over what was required, so that was not our issue. We feel like we were talked into something to make the sale, then we were put on the back burner and not provided what we were promised. We purchased early September and promised to be up and running by end of October and by the we were not fully functional yet in January. Granted we have a good many programs, but again, it was all provided to them up front and they guaranteed it would not be a problem. We cut ties the following October, after working in it for 1 tax season and not getting the results we needed to run efficiently without a large additional monthly outflow.
Reason for choosing Abacus Private Cloud
Price and promise of ease, use, and speed
Elliott
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Abacus Private Cloud Review
I like the product very much. I compared it recently to other legal software programs that have similar functions and I think this one with all the additional features works the best for my office.
PROSI like the integration of the court forms with the client base. The calendaring is excellent. If one uses the notes it is easy to keep track of the clients' information and keeps them updated. The ease of logging on from off-site is easy. We were able to have everyone work from home within 2 days of implementation. We don't need physical files and can put the clients' entire file on a dvd for storage. Service has always been very good. They walk you through what they are doing so you know how to do in in the future if necessary.
CONSIt is a bit expensive, and I would like them to give us a break on the price when we add users. Some part time users cost the same as full time. I would like it to integrate with an accounting program like QuickBooks.
Reason for choosing Abacus Private Cloud
I had been using the Abacus program for many years and liked their approach to a cloud based program. We didn't have to do much in the way of conversion.