We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices.

Splashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.

Walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end.

I get to literally work from home! and I can prepare items for transfer to devices that I don't physically have access to like documents to the big copier/printer etc.

Splashtop is very critical to my success working remotely from home. Without Splashtop, I would have to commute to the building more than once a week. It is very user-friendly.

I recently experienced difficulty connecting with Splashtop using a laptop computer. I don't know if it was settings on the computer or just bad wifi. I was able to do the work using my phone so all was not lost and this is another of the features that is most handy... access using mobile devices, particularly cell phones.

The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.

I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.

Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.

Always worked, easy, and great if you have an endless IT budget.

It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.

The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.