LoanerTrack

RATING:

4.6

(9)
Overview

About LoanerTrack

LoanerTrack is an enhanced dealer management platform that helps dealerships maximize their use of courtesy vehicles. It enables them to better manage their fleet, minimize risk associated with ICE, and increase profits through increased usage.

LoanerTrack Pricing

Contact Bluebird Auto Rental System for detailed pricing.

Free trial: 

Not Available

Free version: 

Not Available

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LoanerTrack Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LoanerTrack

9 Reviews

Michael

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Excellent Rental/Loaner Software!

Bluebird Auto rental systems has been the best rental software I have come across in my 12 years in the rental industry. After using other systems over the years, Bluebird has been the easiest to use for my employees, and the support team is fantastic on the rare occasion that an issue does pop up. The reporting features in the software make it easy to find out exactly where my locations stand on a day to day basis as well as forecast revenue, RPU, utilization, etc. Rate management is seamless and the EREZ interface makes implementing the software into our website an effective tool to have customers on the run reserve a vehicle at their convenience.

PROS

Location Performance reporting, rate management features, overall ease of use.

CONS

A majority of posting services are not compatible with our ADP/CDK interface.

Vendor Response

Hello Michael ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

Jennifer

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

WARRANTY ADMINISTRATOR

We have been using this software for approximately 5 months. It has been very useful in accommodating my customers that have vehicles down for repairs. It enables me to keep my customers satisfied without having to send them out to an outside rental facility.

PROS

Recordkeeping and reports

CONS

Having to log in so frequently

Vendor Response

Hello again Jennifer! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems.

Replied September 2017

Joseph

Automotive, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed January 2017

Cheap in multiple ways but effective.

We have experienced a lot of difficulties integrating the system with Reynolds and Reynolds. Bluebird folks haven't been knowledgeable about Reynolds while claiming that they integrate.

PROS

It works when it works

CONS

Bad connections with Reynolds and Reynolds software. Not a lot of good help from the staff.

Vendor Response

Hello Joseph! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements! Note: Most recent communication with Joseph 5/15/17: Things are great with RentWorks and he will be a reference for us

Replied September 2017

KERRIN

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

One of the greatest systems

VERY EASY AND EFFICIENT. REALLY APPRECIATE HOW THEY ARE VERY KNOWLEDGEABLE AND COURTEOUS WHEN INFORMING ABOUT UPDATES AND CHANGES,

PROS

everything

Vendor Response

Hello Kerrin ! Thank you very much for taking the time to review us. We are very happy that you are pleased with ourLoanerTracks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

Kerrin

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Great Application

Very pleased

PROS

Everything, clarity it at an all time high and simple

CONS

Nothing it is very great software, hardly no issues

Vendor Response

Thank you for your kind words, Kerrin!

Replied October 2018

Jim

Automotive, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Loaner Track Software is the Solution!

Simplicity is the key. In the automotive business, the last thing we need is something complicated or clunky! ~ It is so refreshing to find a product like Loaner Track that is simple and User-Friendly!

PROS

User-Friendly, Great Support.

Vendor Response

Hello Jim ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our Loaner Track Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

Alexandra

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Great Program.

Always have had a good experience with Bluebird. It's a simple program and it's very easy to use. I've trained multiple people to use Bluebird and it's always been a good process.

Vendor Response

Hello Alexandra ! Thank you very much for taking the time to review us. We are very happy that you are pleased with ourLoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

ANDREA

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

EVERYONE IN CUSTOMER SERVICE IS VERY PLEASANT TO WORK WITH

THE PROGRAM IS VERY EASY TO USE AND EVERYONE IS ALWAYS HELPFUL. ALL THE REPORTS IS VERY HELPFUL. I HAVE NO COMPLAINTS. WILL RECOMMEND TO ANYONE THAT ASK.

Vendor Response

Hello Andrea ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

Theresa

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2016

Good product

The Loaner system is easy for our company to operate. The functionality of it is easy and has everything that you need to rent out vehicles.

Vendor Response

Hello Theresa ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

9 Reviews