CREW by Corso

Corso's CREW is a platform that focuses on the post-purchase experience for ecommerce brands. It serves as a centralized hub for managing various aspects such as shipping issues, returns, warranties, and sustainability efforts. It is particularly useful for Shopify merchants, simplifying their post-purchase processes. CREW's functionality includes a personalized tracking page for customers to monitor their orders and seek support for shipping issues. It also introduces an exchange-first returns process, which gives customers the option to exchange items before initiating a return. This feature can help retailers reduce refunds and retain more orders. Key features of CREW include clear status updates during the returns process to minimize customer confusion. It also of...