Online reputation is extremely important to our business. We receive many of our patients through online reviews. Being able to manage and see these reviews in real time helps us manage and respond in a timely manner. The software is easy to use and requires little work on our end. Highly recommend.

Integration with our practice management system, Nextech would be great so we dint have to manually upload a contact list

I have a great time using ReviewIQ.

It's functionality is spot on. The billing process is seamless.

Report features are lacking but it is improving!

Integration/implementation was easy. The monitoring is great as well.

The lack of ability to correct or respond to issues or even ability to delete negative comments that do not pertain to our practice or doctor is frustrating The response on portal seems very auto-generated

This software allows us to see a complete picture of the reviews being received

Easy monitoring of review activity with automatic recommendations

Not always successful in having negative reviews removed, regardless of the reason.

Very easy to use and address reviews. The reviews are available immediately for quick response.

I can honestly think of no cons at the time.

Has helped improve ratings

Getting email notifications regarding all reviews posted online

nothing that comes to mind at the moment

Gets you good weekly reports to see how the facility is trending in reviews.

Inability to remove reviews from portals

I like the low cost and the ease of use.

I dislike that they took of the review gatekeeping.

Have been using them since2016 who it was review concierge.

I love getting an email from you when a patient writes a review.

Nothing, I do not have complex needs in my practice

Easy to use ; helpful to our practice. Good feedback

No downside with the use of this product