Riivu

RATING:

5.0

(3)
Overview

About Riivu

Riivu is all about delivering a dynamic reputation management platform that empowers businesses to gather feedback, ramp up online reviews, and enhance their overall market reputation. Its versatile and user-friendly tools make managing a business's online reputation a breeze. The platform lets stakeholders prioritize establishing meaningful connections between businesses and customers, allowing for real-time feedback collection. Crucially, it provides an opportunity for businesses to respond promptly, address issues, and continuously refine services based on authentic, straightforward feedback. A distinctive feature of Riivu is its commitment to aiding businesses in increasing review counts. The user-friendly, QR-enabled counter signs can be strategically placed with...

Riivu Pricing

$99/month + 30 day free trial. Cancel anytime.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Easy to Use Dashboard for Managing Reviews

Riivu Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Riivu

3 Reviews

Coral

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

My Small Business Reviews Needed Help...

PROS

There are a few things I really liked about Riivu. The platform has a simple, user-friendly interface that makes it easy to request reviews from customers and track progress over time. I like the ability to customize email templates and receive real-time notifications when customers leave reviews is incredibly helpful.

CONS

I would really like to see a central dashboard where I can get all my crucial info at a glance. But I have spoken with Support already and I think this is something they are working on.

Reason for choosing Riivu

Price and features. I find great value in the individualized customer experience.

Bradley

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Easy to use

From start to now I have enjoyed using Riivu. Its easy and a great bang for your buck. I also love the little extras like the window cling and the QR code.

PROS

I really have nothing negative to say about Riivu. The set up was easy and in under a day I had all my reviews in one space and I was able to respond to all of them in the app.

CONS

at this time there is nothing negative for me to write about Riivu. Any feedback I have provided has been resolved or given feedback on. I hope they continue down this path.

Reason for choosing Riivu

Price.

Logan

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Riivu

PROS

It’s great not worrying about what’s happening to my online reputation without constantly checking. It lets me relax a little and focus on clients.

CONS

I wanted to order a replacement sign straight from the dashboard but I’m being told the feature will be added soon