Vendasta
About Vendasta
Awards and Recognition
Vendasta Pricing
Built to scale with your business.
Starting price:
$97.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Vendasta
1 - 5 of 158 Reviews
Michael
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Vendasta Makes It Easy For Me To Run My Agency
Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed.
PROSVendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed.
CONSKeeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients!
Vendor Response
Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come!
Replied February 2022
Arlene
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great Agency Products
I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch.
CONSI only wish the learning curve was slower :)
Reasons for switching to Vendasta
The company overall is a bit disorganized and is now using a lot of Wix-based products which were not a good fit for my customers.
Vendor Response
Thank you for the feedback Arlene! We pride ourselves on our on-boarding as the success of our partners is success for us! We understand that the learning curve is steep but we are here with you every step of the way!
Replied February 2021
Burhan
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed March 2021
I have a Love-Hate relationship with Vendasta. It saves me time but also delays me a lot of time
Every day I will run into a platform issue, which delays my work by hours, days, and sometimes weeks. This affects our ability to get results in a timely manner and now we have to apologize to our clients for delays. Sometimes I would have a day filled with tasks and cannot waste any time, but of course, a task that should take 3 minutes on Vendasta ends up running into software issues, you try to fix it and get nothing, so then you call support (some minimum wage employee that reads off a script) well, of course, they tell you they can’t fix it and will need to “investigate” so they tell you will get back to you soon (no timeline). Now they may get back to you the next day or in 3 months (yes it has happened before). Now that whole process, which was supposed to take 3 minutes has now taken 1 hour. Now imagine for every 1 hour you spend on the platform you run into a similar issue. Think about how much time you're going to waste trying to fix it and contacting support. This eventually affects the rest of your day's schedule and now you have to rearrange your tasks. This happens to me every single time I log into vendasta. They have the worst website developers I assume. Because their platform is slow, terribly coded, and causes many delays, it has made it hard for me to train my clients how to use it and also made it hard for me to get anything done that I just decide to avoid
PROSThe website is useful for agency owners looking to outsource work, it is reliable, and has price tiers for any size agency.
CONSAs soon as Vendasta fixes their website I will delete this review. If review is still here it means nothing much has changed. WHERE DO I BEGIN? I’m writing this review after reaching my breakpoint and patience for Vendasta (1 year and 4 months of holding in all my complaints) I rarely ever write negative reviews because the world already has enough of that so I try to only write when I have a great experience, but I think when you pass a certain level of disappointment because the heads of the company are probably beyond persuading to make some changes, you're left to try everything you can in hopes for one the CXO's to get off their high horse and start caring about their consumers. [SENSITIVE CONTENT HIDDEN] was asked, are corporate companies giving enough attention to innovation to their product or service and he replied by saying no because most businesses are run by MBA's. He goes on to say how MBAs only work to please the shareholders and not the consumers and all they do is sit in meetings all day. Here is the link to that video for anyone curious: [SENSITIVE CONTENT HIDDEN] It seems like Vendasta is having a similar issue, no innovation or attention is going into their platform. it seems like they don't care about their consumers' experience at all. As a business owner who has spent tens of thousands of dollars with Vendasta in the last year, I feel that I'm not getting an equal amount of value back. (continued in next paragraph)
Vendor Response
Hi Burhan, we're very sorry to hear you've had a difficult time with the platform. Our partners are typically able to reduce toil with our software, so it's disappointing to hear you haven't had that experience. Let's get to the bottom of this and see if we can't turn this 'love-hate' into a 'love-love' relationship. Our Chief Customer Officer George Leith is going to be reaching out to you this hour. If he misses you, please contact him directly at george@vendasta.com or 1-306-715-4664.
Replied March 2021
Victoreya
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Best customer service I've ever experienced and amazing platform!
Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model.
CONSIt can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes!
Reason for choosing Vendasta
Vendasta has more to offer all in one platform. [SENSITIVE CONTENT HIDDEN] was a great representation of the company, which was a main deciding factor.
Reasons for switching to Vendasta
I was looking for a better dashboard, and review platform initially.
William
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Very Satisfied
I really appreciate what Vendasta offers and they help they provide to get things going.
PROSMultiple options to choose from. Ease of contact with support. Resources and content relative to their products.
CONSWould like more in-depth white-labeling options.
Reason for choosing Vendasta
I chose Vendasta to add to my efforts and it’s been doing that well so far.
Vendor Response
Thanks for your review, William! We're so happy you've enjoyed your experience with Vendasta so far and we look forward to continuing super-serving you and your clients!
Replied February 2021