Felix
About Felix
Most Helpful Reviews for Felix
1 - 5 of 19 Reviews
Louise
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
Panel Management for Council
Contractor Compliance management and open and transparent procurement practices via market approach
PROSThe platform enables Council to effectively manage its panel arrangements of suppliers for core council business activities. It assists Council in contractor compliance management and the request for quote tool for repeat contractor engagement providing clear and transparent procurement processes meeting its legislative obligations.
CONSThe background colours could be improved on. It can sometimes be difficult to differentiate between data entry cells and the generic background. Data Analytics and reports / statistics would be ideal to be able to run by the user rather than a request to the help team.
Reason for choosing Felix
Felix captures Local suppliers that are not under the LGAQ arrangements with Local Buy. The clear segregation of suppliers under the separate contracted arrangements ensures Council can clearly demonstrate it is meeting its obligations for the development of competitive business and industry.
Bruce
Maritime, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Felix - Fit for Purpose Procurement
Vendor pre-qual, vendor compliance, contracts and management - all now easily achieved in one system, useable across the company.
PROSDoes all of what it claims. You get to use almost 100% of the capability unlike most systems.
CONSWould like to be able to customise some functions a little more rather than global controls
Reason for choosing Felix
Best fit for our requirements, affordable price, ease of implementation without IT reliance.
Ana
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Review
Felix has been a great tool to support our quality standard on the onboarding process, following quality Obligations ISO 9001:2015 Clause 8.4 āControl of externally provided processes, products and servicesā Capturing our entire Supplier network in one place with internal team visibility to extract compliance very easily.
PROSSupplier Management and report of this moduleRFQ direct communication (messages) with suppliersUser friendly, easy to use.Support responses very efficient and quick
CONSSourcing module reporting is not good.Bulk update support for supplier profile according to responses on QuestionnaireFor big projects where lot of documents are involved a customisation for uploading files is not very friendly.Unlimited Suppliers license no longer an option, especially when we are calling/adding supplier to know about your product. Dashboard is not a dashboardOverpriced
Samantha
Mining & Metals, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
User friendly software catered to the needs of the industry
Fantastic. Some of the best customer service around. Constantly striving to improve and provide the best platform for its customers and the industry
PROSThe software significantly improved our compliance along with the time spent on onboarding a vendor. Weāve estimated we have saved over 90hours a week since implementing the software while tripling our database numbers
CONSVery little to dislike about this software. Any issue encountered has always been promptly addressed by the Felix team.
Prema
Civil Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Prema's Review
Really fantastic to use - I have recommended this to one more company already where my previous manager is working
PROSIt accommodates most of our procurement plan requirements and easy to produce useful reports for the senior management.
CONSScale the prices are currently in whole number increments but this needs to get in decimals so that we can scale the price more appropriately.