The customer service that we receive at OmniLytics is by far the best out of all of the vendors we deal with, which is attributed to our relationship manager, [SENSITIVE CONTENT HIDDEN] . He is the fastest responder to e-mails. No matter what we ask he always responds immediately with a well thought out response. He is extremely knowledgeable and always willing to take the time to share that knowledge with us. [SENSITIVE CONTENT HIDDEN] has really helped us to enhance our ALM skills, especially when it comes to analyzing the results.

The software is very user friendly and it is easy to set up new accounts within the ALM model when needed. The software has room for a lot of accounts to be set up so we have been able to set up accounts at the product level in order to analyze our results at a detailed level. There are several reports generated from the model, which provides various level of details, which has been very helpful in analyzing and presenting our results.

When we do ALM benchmarking with our investment broker they determine the NEV of the investment portfolio using the OAS methodology. It would be nice to have that as an option in this software as well. We do receive data files in text formats, which can be opened in Excel. If there was a way to be able to import changes to assumptions back into the ALM model through an Excel file that would be a great enhancement. However, we do have the best relationship manager, [SENSITIVE CONTENT HIDDEN] , who always thinks outside the box, so he has always been able to find an efficient solution for questions or issues that we bring up.

I have used this ALM software for over 15 years and have been very pleased with the results. More importantly, our state and federal examiners are also pleased with the reporting.

The dashboard provides a simplified view of our ALM position in a quick easy to understand diagram(s).

Interest Rate Sensitivity Simulations require a re-run of the reports at extra cost, not surprisingly but would be nice to run simulations on the fly at no cost. I run internal modeling for these.

Access to comprehensive report set and insights which improve workflow, risk management and data integrity! Guidance is helpful.

Sometimes having too many features is overwhelming, but not the least bit concerning if you get familiarized fast. I don't use this too often.

We value our relationship with FIMAC (NxtSoft). [SENSITIVE CONTENT HIDDEN] is our representative and he is extremely responsive and very knowledgeable. He also takes the time to explain the system to us and helps to interpret our data from time to time.

The software is easy to use and the NxtSoft representative that help us is fantastic.

No particular dislikes at all about the system

Quarterly IRR review. What-if scenarios for product release.

Meets the needs of a small bank, providing good overview of IRR. Easy access to assistance.

We enter information manually - would prefer automated entry. We do not engage in off-balance sheet transactions or transactions with high degree of optionality so do not know the software's capabilities.

My overall experience with OmniLytics Risk Analytics ALM has been positive over the 18 months that I have been using the software.

I like the ease of use as the software is very intuitive, the value for the cost, and the outstanding customer support.

I dislike the limitations on the forecast time horizon (23 months) and the limitations on the number of standard interest rate shock scenarios that are included in the model.