StandardFusion uses a simple interface to highlight the most important aspects of GRC. We are able to maximize our time spent on audit and compliance without the work monopolizing our time.

Setup and implementation of StandardFusion was simple and fast. But with the streamlined interface, it would be nice to have some self-customization in areas such as email alerts and messaging. The email and notifications from the platform certainly do the job, so this isn't a critical area of need.

So far our experience with StandardFusion is overall good. The team is very committed for a smooth implementation and if they keep up with this engagement and can implement all the required and desired functionalities, we are looking forward to the cooperation with StandardFusion.

The UI is in general modern and clean. The tool offers a wide variety of capabilities (e.g. Audit management, Risk management, Task management, Vendor management). The StandardFusion team is very engaged and helpful and they are open-minded towards feedback and suggestions for improvement.

There are basic functionalities that are missing (e.g. selecting multiple filters) and have to be incorporated with future releases which shows the commitment of the team, but still it is not ideal. The use of the tool is sometimes not very intuitive which is not ideal for occasional users. If you are a frequent user, you get to know the tool after some time.

The customer support from the StandardFusion team was exception. Our engineer had helped assist on a weekly basis during our implementation phase. We are also able to reach out with any questions and hop on a call either that day, or the next to discuss any questions we have.

It appears that some of the areas are a bit convoluted with duplicate data being included. However, we are currently in the process of refining how we are completing our uploads, so we are working on alterative ideas that fits our process. The Standard Fusion team was extremely quick to answer our questions, and hop on a call to further expand on solutions.

With standard fusion we are now able to have centralized access to all the documentation of the standards with which we comply, in addition to ISO27001, which we are in the process of certifying, we can also now automatically send forms to suppliers , and have a database of suppliers duly evaluated and registered.

Standard Fusion is a tool that allows us as a company to have all the documentation properly related and aligned with the industry standards that we must comply with. Currently we have local and international standards such as ISO 9001, which we have all the documentation in standard, in addition we have several risk analyzes which are also correlated with the controls and all other elements of the standards.

I would like to have more flexibility to modify the different templates that we have available in standard fusion.

These guys don’t sit across from the table when you’re trying to identify a solution, they’re sitting on the same side with you. I found and demo’ed SF late in my review process, just as I was haggling with another over-priced vendor. The rep we worked with, [sensitive content hidden], was fully transparent, responded to all our questions and requirements without sounding like a salesperson, and the support team makes the implementation seem like it’s on autopilot. They say everything happens for a reason… because I almost missed out. If SF isn’t on your list to at least compare against other solutions first, then you’ll definitely be missing out too.

It’s hard to believe that Standard Fusion figured out how to combine A) a well-designed application that is feature-rich with industry-leading functionality PLUS B) a user interface that makes it easy to use PLUS C) customizable workflow management to make the heavy-lifting tasks easier PLUS D) responsive and knowledgeable customer support (trust me, I know vendor support that sucks when I see it – because I’ve definitely seen enough of it)! As if that doesn’t separate them enough from the other vendors I assessed, a transparent and affordable pricing plan that you don’t have to haggle over just makes it a no-brainer.

Still mid-implementation, but honestly haven't noticed any glaring concerns. The solution meets 95% of our requirements and the 5% it doesn't aren't even worth writing about.