Veriforce
About Veriforce
Veriforce Pricing
Starting price:
$1,500.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Veriforce
4 Reviews
Janet
Oil & Energy, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
Horrible customer service
Worst customer service ever!! I have to interact with a lot of similar organizations...ISN, Avetta, TPS, etc. etc. Veriforce/PEC does not return phone calls. Well maybe 1 time in 10. I currently have 3 messages in to them over the course of 2 weeks...no call back yet. Also, watch your bills. They send out bills that "oh, we didn't meant to do that" and they are grossly unfair in their pricing for certain circumstances. Clearly, they do not care if their clients are affected by the pandemic, because they won't help in any reasonable way. If you do not need this company, do not enroll!!!
PROSThe merger between Veriforce and PEC has made 2 so so companies even worse.
CONSIt is not user friendly. It is not intuitive at all. On the PEC side, it doesn't always notify you if something is rejected and when something is rejected, you have to call to find out why.
Reason for choosing Veriforce
Didn't have a choice--wish I did
Emily
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2021
Buyer Beware
Unprofessional Poor Service No Standards Unethical lack of integrity
PROSI liked it under Comply Works now its garbage
CONSIt was good under Comply Works now its garbage
Yvonne
Oil & Energy, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2021
Worse now that they merged!
They send you an invoice six months ahead. Which you can't really pay because you don' t know if you are going be working for that O&G company in six months! Especially these days. Then they proceed to call you and email you to death - to the point that I don't even read their emails and our receptionist screens the calls. Even my husband knows how bad they are from listening to our calls when we are at lunch, etc. Our Director of Operations apologizes to me UP FRONT when he has to transfer a call or an email - because he knows it is going to be an ordeal that ruins my day. Oh, and after sending the invoice and pestering the devil out of you about paying it MONTHS ahead of the due date, they decide to change the price on the invoice?! I have been doing accounting for almost 35 years and I have NEVER seen an accounting department run like this. I have NEVER received an invoice for a service and then had them decide to change the price - without there being additional work that requires it.
PROSWhen it was just PEC they were mediocre, now they are just plain horrible to deal with. Like most, absolutely nothing comes to mind.
CONSNot user friendly. And don't get me started on their "customer support" which is worse than the product. And their billing department is the worst by far! I deal with multiple safety reporting organizations, but this one is the worst in every department.
Reason for choosing Veriforce
We aren't consulted, just receive letters that if we want to work for a certain client we have to sign up and pay for this nonsense. I doubt there are any people paying for it that want to be - and if the clients knew what we were dealing with they would NOT choose this company! If I could give a negative grade - I would.
Raymond
Construction, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
forced extortion
waste of my time and energy. if i was not forced to use this by one of my clients, I WOULD NOT EVER USE THIS
PROSnothing at all. This is an absolutely useless system with horrible customer support
CONSthe verification process is ridiculous. You have to answer all of the questions. you have to detail where to find the answers. you have to upload your policy for every question. then they are so lazy that they want you to "lasso" each answer. they get paid for nothing. The customer service is horrible. i tried contacting them three days in a row. i was left on hold several times for over 30 minutes without response. i used the call back feature and they never called back.