My organization uses AlertMedia to communicate efficiently in the event of an emergency. With our field teams spread out across the country, it is crucial to have a tool like AlertMedia as another digital and communication tool in our repertoire.

I like that you can mass communicate efficiently and effortlessly.

The automatic threat intelligence notification is in a different pricing tier, and I feel it should be offered in the base tier.

It has been a good experience. The responsiveness of our rep, [SENSITIVE CONTENT HIDDEN], has really made the difference.

It's an easy tool to use and I like the notification results information

I could use a face lift. Looks a bit dated. Some functionalities could offer more detailed or customized usage.

We have been able to establish a robust mass notification solution.

We found AlertMedia to be a flexible solution to our mass notification platform, where we needed to create specific messaging for distinct groups for high frequency messaging and reporting-- we were able to develop and implement the adequate solution with ease.

At times, there are many layers to look at and even though we can sort these out, the dashboard tends to get busy at times.

Our experience with AlertMedia has been phenomenal. As the head of Strategic Planning, I implement a lot of software. This has by far been the easiest implementation. From researching the company, presenting the added value to the executive team for consideration, contract negotiations with our legal department, and implementation of our niche departments with varying needs, it has been great. The responsiveness of our Customer Success Manager is fabulous - I'm talking under an hour most times. Truly great experience all the way around.

This product is so easy to use. It answered multiple needs for our company and allows other admins to take charge of their departments thus alleviating the administrative burden on the top-tier administrator. Buy-in is always a concern when considering a software purchase. With this product, the feedback I have received from department or regional managers is, "If anyone says this is hard to use, they should be fired." This is a win on multiple levels. Plus, all communication is organized and stored for reference later if need be - no endless emails or texts to track down.

There are some very specific use cases that the graphical data does not support. However, our success manager was amazing at listening to our needs, evaluating the system's capabilities, and providing a solution that works for us. When I say solution, I am not talking about a workaround that kind of gives us what we need, it answers our need. We just got there via a different path than expected.