Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Its good so far. Worth trying and using for seamless activities of ground team and also build inspection and desktop evaluation workflows and data capturing forms efficiently. It is highly flexible app and comes with enormous customizing features which certainly adds value and brings importance to work. The integration with other apps and platforms is done comfortably without much hiccups.

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

Support is awful, and the product is clunky and requires work-arounds. There are MUCH better solutions on the market. The problem for us was that you have to spend a lot of time figuring work-arounds by the time you have put so much time into making it do what you want you are too far down the rabbit hole to back out once you find out that it is not such a great "solution" that requires babysitting and overhead. Do not sign a contract until they prove it does what you need seamlessly otherwise you will be disappointed. They will tell you what you want to get you to sign and then fall short. Make them build you a demo first, otherwise your in the woods.

The promises the sales team made. It was going to require little management overhead.

The promises that they could not deliver.

ProntoForms is a mobile-friendly platform that allows for quick and easy creation and customization of forms. With just a few taps, data can be collected and submitted, making it convenient and efficient. It serves multiple purposes including inspections, audits, surveys, and more, catering to a wide range of needs. Additionally, ProntoForms offers seamless integration with other software systems such as CRM and ERP, enabling smoother workflows. To ensure the security of collected data, the platform employs industry-standard measures.

ProntoForms pricing can be costly, particularly for larger businesses. However, the platform offers a diverse selection of pricing plans, allowing businesses to choose one that aligns with their budgetary constraints. Although ProntoForms provides ample customization options, it does have certain limitations to be aware of.

The tool has allowed me to eliminate paper processes and increase my efficiency in the field, which has led to increased productivity and time savings. The ability to customize the forms and integrate with other systems has been invaluable, and the detailed reporting has allowed me to make informed decisions to improve my business processes.

what I liked the most about this platform is its ease of use and the customization capacity it offers. Being a no-code tool, I was able to create and tailor forms specifically for my needs quickly and easily, without having to rely on a team of developers.

This is a very useful and easy to use tool, there are certain aspects that could be improved. In my experience as a user, I sometimes found that the navigation on the platform could be a bit confusing, especially at first. I also would have liked more customization options when it came to the appearance of the forms, as I sometimes felt they were a bit drab.