Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!

The ease of use and the simplicity of icons

Sometimes the speeds with the data sync can be challanging

I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

Our franchisor chose this as a universal POS

There is very little I like about this system. Processing transactions via

This system does not compare well with other offerings, escpecially as it relates to robust inventory management, quirky register actions are poorly designed for instore traffic. Hardware integrations and allignments are with outdated options. This system increases our expenses working around issues on a daily basis

It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are: - gift cards cannot put in dollar value if you are working from a computer / only works on iPad - Credit cards are not run with the program (it is separate so you have to click Outside Payments) - Customers created on a laptop may not be synced with the customers created on the iPad

Easy to use and good reporting functionality

There are little glitches here and there but they can be bypassed on daily operations.

The software is surprisingly easy to use. The previous update took away one the features that I valued most and that was the revolving windows on the dashboard. After seeing this update I submitted a help ticket to tech support. I received a timely response and within a few weeks, the feature had been reinserting Ed back into the software. Support such as this is a great help to new business people such as myself that needs to devote as much time as possible to the core aspects of my business. Thank you.

Ease of use

Sync feature sometimes is intermittent