Unwritten

RATING:

5.0

(7)
Overview

About Unwritten

Specifically designed for the indie hairdresser, Unwritten is more than just an app, it's a movement, a community, and a toolset that empowers businesses to achieve unparalleled success. Every feature in Unwritten is meticulously crafted with the indie hairdresser in mind, from mobile stylists to home salon operators and chair renters. The seamless booking system ensures users never miss an appointment. Plus, with 24/7 online booking capabilities, clients have the freedom to schedule appointments at their convenience, maximising the booking potential. With Unwritten, not only can businesses recommend and sell leading Professional Haircare products directly, but can also earn enticing commissions. Unwritten allows businesses to streamline the inventory with access to ...

Unwritten Pricing

Free trial: 

Not Available

Free version: 

Available

Fast, easy, powerful appointment scheduling and online booking
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Unwritten Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Unwritten

7 Reviews

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Unwritten app

Amazing. Customer service is incredible and so quick to respond to any questions

PROS

How easy it is to use as a home salon/Indie hairdresser. My clients love it and the product + retail are amazing.

CONS

Nothing yet. Still swapping my clients over to the new system so I’m just getting used to it

Paula

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Amazing tool to help run your business more efficiently

I have enjoyed the whole process of using an app in my business. it has streamlined my running and been wonderful for my clients to use different payment options. Working with the UNWRITTEN team has been excellent. Highly recommend it to any independent operator wanting to run their business better.

PROS

Ease of making bookings, ordering products, taking final transactions and taking client records

CONS

So far in my use of the app, I cannot find anything I don't like.

Reason for choosing Unwritten

The app was free and easy to use especially with ability to order product/

Katy

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

This app has EVERYTHING you need

PROS

All the functions on the App are very valuable and easy to use. The App helps me monitor, market & grow and creates a more professional & profitable business

CONS

I would like to explore more marketing strategies and retail options

Reasons for switching to Unwritten

I wanted a hairdresser specific App , that also allows me to service my clients through retail.

Enza

Recreational Facilities and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

My experience with unwritten as a mobile hairdresser

PROS

As a mobile hairdresser its not ideal to carry or stock products so i found myself recommending products for them to buy. Now with unwritten, i can easily recommend and sell products that gets shipped from the warehouse directly to my clients and make an additional income. I also like that i can add product links to my social media and it connects the person straight to my online shop. I found this app really easy to set up and use.

CONS

Thats its mainly for retail products, id love for there to be more salon supplies available for services i do.

Vendor Response

Hi Enza, thanks for the review! we are working on something exciting that will enable us to connect many more brands and many products. But please send us an email to hello@unwritten.hair with specifically what supplies you would like to buy through the app and we'll see if we can arrange it! Thanks!

Replied February 2024

Charde

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Unwritten

PROS

I have found the Unwritten extremely easy to use. It’s quick and makes my day run smoothly. It’s Features cannot be found in any other app.

CONS

I would love to see my calendar synced with my phone calendar.

Marie

Business Supplies and Equipment, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Fantastic appointment system and product app

I’m still new to unwritten but so far so good. I love the idea.

PROS

I love that I can sell products to my clients and they will be sent out straight from their location without me having to hold stock. I also love that they have an appointment system to. It’s very easy for mobile or home based stylists

CONS

I’d like more products to be sent out from their location

Reasons for switching to Unwritten

I’m still transitioning but unwritten is so much easier than fresher

Jade

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Highly recommended

When I was inputting my prices and services I was after a packages tab, they added one within the hour. Always available for a chat or to answer any questions

PROS

I love that it's an all inclusive program for appointments and stock. It allows clients to order product at their convenience as well, not just when they are in my seat.

CONS

There's nothing that comes to mind that I'd want to change at this point

7 Reviews