FetchKids

RATING:

4.8

(14)

About FetchKids

FetchKids makes drop-offs and pickups smoother for parents, teachers, and administrators. With FetchKids, organizations have advance notice of parents’ arrival, streamlining the entire pickup process and increasing security and efficiency. Students are ready to dismiss as soon as a parent arrives–a welcome time-saver for both parents and school staff. Our comprehensive, affordable dismissal and communication platform provides schools with all the tools they need to manage attendance and drop-offs, dismissal and pickups, student after school, extracurricular, and activity scheduling, and communications with parents about schedule changes. Any organization that benefits from receiving advance notice of a customer or parent's arrival can utilize FetchKids. Current cu...

FetchKids Pricing

Please contact us to discuss pricing for your organization. Organizations may pay for FetchKids on annual, multi-year, or monthly plans.

Free trial: 

Available

Free version: 

Not Available

Manage student drops offs, pickups, schedules on the web or on our mobile apps for school staff and for parents and members invited to join their pickup team.  Easily accesss all needed info for students, including daily schedules and changes.
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FetchKids Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for FetchKids

1 - 5 of 14 Reviews

User Profile

Paul

Verified reviewer

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best School Dismissal Application Tested

The team is great, and onboarding was smoother than expected.

PROS

We helped research and deploy FetchKids in a few partner schools. They were the best-designed app for parents and schools to track complex schedules and authorized adults for pickups. We LOVED the arrival time functionality that allows us to line the students up in order of whose parent is first to arrive. In our daycares, it allows the providers to prepare the child and pack up their items for a smooth pickup as well. This app also has a broadcast communication tool; parents and dropoff/pickup teams can communicate in real time.

CONS

They are still working on integrations into our bigger LMS providers.

Reason for choosing FetchKids

It was superior in features and parents, and our staff loved it.

Reasons for switching to FetchKids

This app had everything in one and the features we wanted.

Vendor Response

Thank you so much for your compliments. We very much appreciate your taking the time to explain the benefits of FetchKids for your schools and to document your experience using our platform. It's immensely helpful for our school customers to hear about real use cases such as yours. In addition, it's helpful for us to know which features you enjoy using the most. Please contact us at any time with your suggestions or comments. We are always happy to hear from our users!

Replied March 2023

Shauna

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Support for Classroom Teachers on Arrival of Family

We have loved using Fetch Kids. We started this in the Fall of 2020. The light was gong away and we could no longer see cars upon arrival. We were unable to have kids ready for their parents. Now, with using Fetch Kids we have the ability to see how long until our parents arrive, we can have children packed up and ready to go and then they leave in a timely manner. The classrooms are able to see all of this information to have children prepped. The parents enjoy having their kids ready to go with a smile! It has made the transition of not having parents in the building much easier and allowed us to prep!

PROS

We love that it beeps and you can see when a family will arrive. We love that the teachers can have students ready.

CONS

It would be nice to separate families out more. When we have families that are divorced, we do not have the ability to send to both parents. It would be nice to have that option.

Vendor Response

Thanks so much for your positive review of FetchKids! We very much appreciate your taking the time time to give us feedback. We do have a joint custody feature for divorced parents where both can receive notifications as primary parents. Please contact us and we'll fill you in on how to use it.

Replied July 2022

Elias

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

We love Fetch!

PROS

The reason why we love fetch is because of how easy it is to have parent drop and pick up their kids!

CONS

There are some features that are just simply not used for us but it is always good to know that they are still there!

Michelle

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2022

FetchKids Review

Overall it's been a very good dismissal tool for us.

PROS

I like that FetchKids has a clean, easy-to-read interface.

CONS

There have been some occasions when FetchKids shows a parent is several minutes away and then the parent calls our office to say they have been outside waiting for their kids for a while. I'm not sure if's an internet issue but it has caused some frustration. Parents are sometimes confused about how to add authorized drivers. I also would like to disable the "chat" feature because we don't check it and parents are under the impression that they can communicate with us through that tool.

Reasons for switching to FetchKids

ZoomX went out of business.

Vendor Response

Your feedback is very important to us. Thanks so much for taking the time to help us make our app better. 1) Parents who are showing up outside - please ask them to update their app, as they are most likely running a version that is out of date. 2) Authorized Adults - Adding Authorized Adults is explained on Help screens on the Settings page. Please ask parents to contact us at support@fetchkids.com if they need our help. 3) Chat - thanks for this suggestion. We'll plan to update the app later this year so you can turn on/off the chat feature. Thanks again for taking the time to give us your helpful feedback!

Replied June 2022

Stacy

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Fetch Kids, its a great system for your school

PROS

Great way to check students in and out.

CONS

Does provided a list who were not checked out of fetch kids at the end of the day.

Vendor Response

Thanks so much for your review. With regard to viewing students who haven't been checked out at the end of the day, if you use Attendance/Drop Off, you can see the students listed there. Your suggestion is an excellent one - to add the ability to view students on the Pick up list who are still at school. We'll plan to add this feature in the near future. Thanks again for your constructive feedback! It's a huge help to us and we are always working to update features to make it more useful for you!

Replied June 2022