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School Management Software

TouchNet Payment Systems

TouchNet Payment Systems

RATING:

3.7

(3)
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Overview
Reviews

About TouchNet Payment Systems

TouchNet unifies campuswide payments and ID management software solutions for institutions of higher education around the world. Colleges and universities rely on TouchNet to integrate and secure payments, permissions, and other related business transactions for a comprehensive, actionable view campuswide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance. As the market leader in higher education commerce technology, our platform-driven approach enables greater operational efficiencies and self-service access to real-time information for students and staff. TouchNet’s platform approach creates a seamless experience by simplifying payment and permissions integrations for students and ...

TouchNet Payment Systems Pricing

Free trial: 

Available

Free version: 

Not Available

U.Commerce solutions - get a central, consolidated view of how money moves on campus. It offers a convenient snapshot of the cumulative effects of commerce transactions processed throughout the day, including the ability to drill down into details.
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TouchNet Payment Systems Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

4

Functionality

3.5

Most Helpful Reviews for TouchNet Payment Systems

3 Reviews

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

The absolute top of the line payment system for higher education

PROS

Touchnet provides an all-in-one solution and has a lot to offer to fit the many needs found for campus needs

CONS

The system is complex and will need multiple people trained especially if you are implementing it campus wide.

Reason for choosing TouchNet Payment Systems

Touchnet fit the needs of the college better

Anonymous

501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed October 2019

Student Online Payments Made Simple

TouchNet allows our college to provide payment options to our students.

PROS

TouhNet gives our students the ease of setting up payment plans, one time payments, or eRefund accounts. The interface the student uses is mirrored from the staff side and I can guide the student remotely through the process. TouchNet allows for multiple payment plans and balance records to be stored for students to access. I only access the 'bill + payment' piece of the software in my job duties so I can't give a thorough review of how smooth the set-up process goes for accounting staff.

CONS

The software doesn't sync automatically with Oracle PeopleSoft. This required extra programming and at times the patch doesn't operate correctly.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2022

Poor customer service

Poor customer support.

PROS

It connects Ellucian Colleague in real time.

CONS

The customer support is lacking response. Some tickets take weeks to resolve. Do not recommend.