Cigo
About Cigo
Cigo Pricing
Contact Cigo for pricing details.
Starting price:
$299.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Cigo
1 - 5 of 14 Reviews
Justin
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Route management optimization at its best
If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!
PROSEase of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.
CONSCan't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.
Reasons for switching to Cigo
Support, tracker capabilities, local solution. SMS notifications were also not routing properly from Onfleet.
Sebastian
Apparel & Fashion, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Excellent Tool with an excellent customer service
It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better
PROSThe customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features.
CONSI wish there was a knowledge base in the platform.
Reason for choosing Cigo
The pricing was much easier to understand. I would say it's really the ease of use of Cigo
Reasons for switching to Cigo
Better priced, customer service and ease of use
Vendor Response
We want to thank you for your review and for using Cigo :)
Replied June 2020
Jason
Furniture, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Cigo route tracker
Overall though, very good and has eliminated many phone calls from customers as they can track the same day delivery on their own.
PROSGreat system to use if you want to route vehicles for the most effective time travel and great to track each delivery as well.
CONSProcess took a bit of time to get used to. There are a couple of issues I wish were better. After delivery, Cigo asks the customer to review their experience with the delivery with Google or Facebook options. The actual reviews only show up on the backend of the system and not on Google or Facebook. Also, there seems to be an ongoing issue of a hazard icon appearing saying that 'the operators may not arrive within this time window' when they have not actually had this issue and/or the delivery was completed well within the window.
Vendor Response
Thank you for your review and using Cigo! It is always good for us to get some feedback on our platform
Replied May 2022
Raffi
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent platform
Their customer service is really incredible. Platform has been reliable no real downtimes. It always works
PROSExtremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.
CONSNo real cons till now. Everything has worked well.
Reason for choosing Cigo
Much more suited to our type of operation. Their team helped us with the training and deployment in the operation. They have a very good structure to get us up and running quickly.
Vendor Response
Thank you very much for your review! We are always happy to hear about our customers' experience
Replied May 2022
Canberk
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Terrific software - Cigo went above and beyond.
Amazing. We have been using Cigo for about 4 months, but we have already been very satisfied.
PROSAll the features enabling an Uber-like experience, and modernizing the delivery experience.
CONSmaking it easier to make changes on the routes, and making sure the software is robust to keep the changes without unexpectedly looping back into the initial state.
Reason for choosing Cigo
Early stage startup, close engagement with customers, feedback & process focused.
Reasons for switching to Cigo
limited features, and capabilities
Vendor Response
Thank you very much for your review! Our team is always happy to hear feedback from customers
Replied May 2022