Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

I've implemented multiple software solutions in the past, and Gatekeeper has been, without a doubt, the best team to work with throughout implementation and management. We've gone from having very little confidence in the accuracy and completeness of our contract records, to being the team and the solution that the company turns to when they want to know about a contract. Our company's rapid growth and the absence of a good contract management solution left us desperate for a better "way". Having a system that helped us file, organize, and track existing contracts was the most important first step. As we've continued to use the system and commit to the process, we are now able to be pro active with our contracts. Gatekeeper is the single source of truth. We couldn't have turned that ship around without Gatekeeper and the Gatekeeper team's help.

The ability to customize was key. We strive to support each business unit's unique needs and processes, so a cookie cutter solution would have been too restrictive. With Gatekeeper we can shape our data and workflows to meet our teams' needs, instead of forcing them to conform to a software's built-in process. We knew adoption and integration would hinge on a system's ability adapt to OUR needs, not the other way around.

The customization's "dark" side is that it can take some time and commitment to learning how to create workflows and manage the custom data. Gatekeeper support was helpful for us in this learning process, though. Our support pros from Gatekeeper always respond promptly and truly listen to our issues and questions.

Overall experience has been smooth and easy. Lots of support from the Gatekeeper support team and [sensitive content hidden] from New Zealand.

Definitely a good option for small to medium sized firms thinking about contract DBMS and its related services with lots of integration extension options with Docusign, Workato etc. ability to add conditional customizable fields Create customized workflows Can integrate to Power BI Easy to use from an admin and a user perspective Good support from the Gate Keeper Team Quick implementation

unable to edit core/mandatory Gate Keeper fields (atleast the ability to change the name and where it is placed)

Very happy with the use of Gatekeeper! An excellent platform that has become the foundation of our contract management throughout the company.

Easy to implement, can cover all the basic requirements but can easily be extended in so many ways if you need it.

rather limited to no presence in continental Europe

Overall very good as the system is easy to use and intuitive. The customer service team has been great at supporting with queries and requests, in particular [SENSITIVE CONTENT] who has gone above and beyond with requests needed and [SENSITIVE CONTENT] who has been great with demos of the system. [SENSITIVE CONTENT] has also been fantastic at showing other capabilities of the system.

Its easy to use which makes it easier for me as an administrator to teach others. Its good as a repository to store all documents. The customer service team has been very supportive.

The vendor portal is something we are looking into but from the demo its possible there might be some issues with the way policy approvals are made by stakeholders in the approval chain (something GK are working on). This has not put us off the software and we are still very interesting in using this in the future. Some of the way contract data is captured is a little clunky an could be improved