Very easy to navigate and always exceptional customer support available.

I learned it very fast and it was super easy to navigate

Only thing was the sales order pricing not updating. But it is a easy fix.

ReMatter really is great! [SENSITIVE CONTENT HIDDEN] the [SENSITIVE CONTENT HIDDEN] or so spot on with being available when I was learning and then quick on fixing any issues I had. A++ in customer service and also the program/system/ap, to me I rate it the same!

ReMatter is really great! It has really helped streamline our dispatching. From our drivers to our back office ReMatter makes things so much easier for us. It has so many features we were looking for I can’t even list them all. I really can’t think of anything it is missing or that I need that they don’t already have incorporated into their program. I searched for a while and didn’t find anything that compared to what ReMatter offers.

There isn’t much I dislike about ReMatter. Some of the functionality is not perfect but totally easily manageable (I think I may just be too picky) and they’re working out any kinks all the time so I’m certain it will end up being perfect!

Overall, great support system. Some of the features were a great help when it came to doing my EOD reports.

Downloading the reports as csv, the customer support system (being able to send a message and get a fast response), and generating new report templates. [sensitive content hidden] would always answer my calls since I would be too busy to just send a message/emails. Every time I came across an issue, [sensitive content hidden] would help tremendously.

Every time there was an update, something in ReMatter would stop working (but luckily I was always in great communication with [sensitive content hidden] so he would immediately let the development team aware.)

It's an overall decent system but it just needs little flaws to be fixed.

It is mostly easy to use with adding customers and changing prices.

We can't seem to do basic things like print certain tickets, have material costs already in the report, combine multiple scale tickets so we can pay as one, have reports update daily like the profits and losses, or delete tickets that are in receivables.

I am extremely pleased with my ReMatter experience. I highly recommend companies in a heavy duty industry, that runs a fleet of trucks, to give ReMatter a try. Being able to manage our inventory and assign trucks to the jobs that correspond have been an absolute game changer.

There's plenty I could sing about when it comes to ReMatter, however hands down, ReMatter's support team is my favorite part about using the software. They are the most helpful group of geniuses that respond in the speed of light and magically correct backend mistakes.

I really, really wish I could assign jobs to driver's that are not tub/company/scrap related. I'd love to have a basic "task" option where I could assign driver's to wash their trucks or go to their med card appointment, get an alignment, etc.