ShipperHQ
About ShipperHQ
Awards and Recognition
ShipperHQ Pricing
Solutions for any size business. ShipperHQ pricing is available across multiple pricing plans based on eCommerce platform usage. Monthly and annual pricing plans are available. It also offers a 15-day free trial. BigCommerce, Shopify, and WooCommerce: Plans start at $50/month Adobe Commerce (formerly Magento): Plans start at $350/month Zoey: Plans start at $350/month Salesforce Commerce Cloud: Please contact ShipperHQ directly for pricing.
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ShipperHQ
1 - 5 of 26 Reviews
Jackie
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
ShipperHQ is THEE solution for dimensional shipping!
We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ.
PROSI appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on!
CONSNothing negative to say. I'm grateful to have found ShipperHQ.
Reasons for switching to ShipperHQ
Bigcommerce could not handle the dimensional shipping, nor could ShipStation.
Vendor Response
Thanks for sharing! We're happy we could help your business streamline your shipping processes and run your business smoothly.
Replied April 2022
Andrea
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Works as described!
Easy to set up, lots of options for customization. Restrictions work great!
CONSCannot use free shipping with codes and would be great to be able to customized the wording of shipping types.
Reason for choosing ShipperHQ
Ability to create very specific restrictions.
Fred
Import and Export, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Fixing Issues
So far it works with our needs.
PROSEase of dashboard. Once I got to use it. And the support, one I needed it was without doubt excellent. [SENSITIVE CONTENT], was without doubt both friendly and helpful. Indeed someone who was quick to help with the issues we had here. Instructed me on what the issue was and how to go about fixing it.
CONSNone at this time, considering I just took over.
Vendor Response
News like this makes our day! Thanks for the great review. We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you. We'll pass along the kind words to the rest of the team!
Replied December 2021
Patrick
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
The best Shipping Rates Software By Far
I think the biggest strength though is in the quality of the support team. Endlessly patient helping us get some especially complicated things right.
PROSShipper-HQ is a dream to use even when your shipping rates get a bit complicated or nuanced. It can handle some couriers that provide dynamic shipping rates (like DHL) and at the same time others with static rates uploaded by csv (in a format that is easy and logical). Adding for example a simple function to add a % to some shipping rates for insurance is easy. Preventing specific products from going to a country or group of countries is easy. One big advantage over others we've tried is the sensible ability to group destinations so that, for example, the countries of the EU can be referred to as "EU" rather than endlessly listing all the countries every time a new rate for EU is needed - making the csv easy to read and diagnose.One of the most important features for us is the test portal to create a dummy package to an address to confirm the rates returned. Invaluable.It's got loads of other bits/pieces that we haven't yet touched.
CONSIt's pretty trivial but I would like their csv parser to allow for notes in the sheet so that we can recall details about the rates. So far, I don't think we've come across an issue that S-HQ hasn't been able to handle. We'l keep trying...
Reason for choosing ShipperHQ
S-HQ was recommended by our developers having used them before on other sites, knowing and trusting them.
Vendor Response
Great to hear it! ShipperHQ was built with people like you in mind. Your feedback is super important to us and helps us improve the product. We're glad ShipperHQ can help your business solve pain points!
Replied February 2023
Tom
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
An awesome software with dependable support
I'm content with ShipperHQ. We did almost stop using it due to upgrading our Magento platform. We were told by our 3rd party vendor who are Magento developers that the incorrect estimate shipping is cause by the ShipperHQ app. However, I was able to figure out the real cause and stablize the checkout issue on our website.
PROSBeing on the IT technical side of business - I am comfortable with my way around software and configurating different 3rd party vendors to sync with our system. Whenever I do have an issue, SHQ has always given my issue the needed attention and seriousiness to resolve. Always had a sincere support from their team.
CONSThe learning curve can be too much for the non-technical user. I wish their online guide wouldn't be so general. As a business, we have different apps that runs our daily operation. As i'm sure other companies have differnt apps as well. Would be great if the guide are actual steps someone did instead of a quick run thru that sometimes does not work due to some specifics. But the guide does not mention that.
Reason for choosing ShipperHQ
From ShipperHQ's website, it seems like they're more of a software focus company and really know their product. Whereas the other companies seem to have more of business model and are selling services more than the software itself. Been with ShipperHQ for years now - a content customer here.